Support PetsWe are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Riley M.
It was very easy and simple, it was a little expensive but I was expecting that
Response from Support PetsNov 3, 2023
Thanks for your review! We are happy to know that our services worked in a hassle-free manner to you! Enjoy it to the fullest! Thanks for trusting and choosing us
Maria R.
I had gotten my papers but haven't received my vest yet. Still waiting on it.
Response from Support PetsNov 1, 2023
Hi there! Thanks for your positive review! Physical items might take from 4 to 6 weeks to arrive. If that timeline has already passed, please contact our customer support, and a representative will assist you and provide a solution. Thank you for trusting and choosing us.
Amber D.
It was very easy to answer the question. They are relevant to what is needed. It was quick. Response was quick I knew within 48hrs I was approved. Then got emails of paperwork needed. It was a few weeks before vest came. Very nice vest!
Response from Support PetsOct 2, 2023
Hello there! Thank you so much for your positive review and support! We aim to provide a fast, easy and safe service and we are happy that your expectations were met. Enjoy every second with your ESA!
Ron C.
The harshest was to small ,I will pay for a small one please
Response from Support PetsSep 1, 2023
HEllo! Thanks for your positive review. We are sorry to hear that the vest was not perfect and we will assist you. Just provide us with your registered e-mail or contact our customer support , please. Thanks for trusting and choosing us!
Arlene C.
I don't think they understood what I wrote.
Response from Support PetsAug 24, 2023
Hello! Thanks for your review. If you've had any issues with your ESA letter, please contact our customer support and our team will be happy to assist. We are here for you. Thanks for trusting and choosing us
Paul O.
Very efficient and easy; just a bit too much of up sales.
Response from Support PetsAug 22, 2023
Hello! Thank you for your feedback! We're glad to hear that our process was efficient and user-friendly. We'll take your comment about upselling into consideration as we continuously work to enhance our services. Your input helps us improve. Thanks for trusting and choosing us!
Ronnie L.
Thanks for great service and the help!!
Response from Support PetsAug 11, 2023
Hello there! Thank you for the positive review! We are happy to be of help and its a pleasure to serve. Thanks for trusting and choosing us
Chad G.
Was a pretty easy process.
Response from Support PetsJun 2, 2023
Hello there! Thanks for your positive review! We are happy that the process was easy and we met your expectations. Thanks for trusting and choosing us!
