Support PetsReviews of supportpets.com

Response from Support PetsMay 1, 2023

Hello! We are sorry to hear that, but we have the best price for ESA letters on the market. ESA approvals and documentation are good for one calendar year. Circumstances can change in a person’s life that is why we require our doctors to review and follow up every case on a yearly basis Thanks for trusting and choosing us!

Response from Support PetsApr 24, 2023

Hello! Don't worry, we can exchange the vest size for you. We tried to reach out to you, but unsuccessfully. Please reach out to our customer support and our team will assist you! Have a great day!

Response from Support PetsApr 2, 2023

Hello! Thanks for your review! We are so sorry to hear that you didn't receive your order within the promised timeframe. We understand how frustrating and inconvenient this can be, and we sincerely apologize for any inconvenience this may have caused. We always strive to provide prompt and efficient service to our customers. Please rest assured that we take all customer feedback seriously, and we will be taking steps to ensure that this issue is addressed and resolved. Thank you for trusting and choosing us

Response from Support PetsMar 16, 2023

Hello! Your Approved ESA documentation will contain the license number of the doctor who reviewed and approved your request. Send an e-mail to [email protected] and the responsible team will do their best to assist you with that. Have a good day!

Response from Support PetsMar 3, 2023

We are sorry to hear that. Since there are thousands of businesses all over the USA, all with different managements and policies, it is necesasry to contact them beforehand, explain your situation and check the alternatives. We wish you the very best!

Response from Support PetsMar 2, 2023

Hello! Since the documentation is based on the person's emotional and mental health, circumstances can change in that person’s life. That is why we require our doctors to review every case on a yearly basis Thanks for trusting and choosing us!

Response from Support PetsMar 2, 2023

Hello! We are sorry to hear that. We have multiple communication channels, social media, e-mail, chat and phone working 24 hours a day and we try to make our best to answer every single request. If you have any issues with the vest, feel free to reach out to us out using any of those channels and a representative will assist you. Thanks for trusting and choosing us

Response from Support PetsDec 3, 2022

Hello! Thanks for your review. We are sorry that you were not satisfied with our services. ESA's and Service Animals are absolutely different and we have all explained in detail on our site. You could contact us or connect to our site to learn about the product before buying. About your landlord, we can't provide legal advise, but ESA's are protected by federal laws, such as the Fair Housing Act (FHA). We wish you the very best, thanks for choosing and trusting us!