Supply Center USAReviews of supplycenterusa.com

I placed an order for protein powder and received a confirmation email, but then, complete silence. Two weeks went by without any updates, so I finally reached out to Supply Center myself. Only then was I told that my order couldn’t be fulfilled due to supply issues. I get that supply chains can be unpredictable right now, but there’s no excuse for leaving customers in the dark. What if I hadn’t followed up? Would they have just kept my money without shipping anything? This kind of service is unacceptable. It was my first time ordering from this site, and definitely the last.

i just ran out. and found your website and you carry this product. price seemed reasonable

Although I was extremely disappointed in the fact that my order needed to be cancelled, I fully understand that the problem was with the manufacturer and not with your company. Your representative, JJ, was prompt in answering my query, diagnosing the problem, fixing the problem by refunding my payment, and also offering me the suggestion to check back in a couple of months to see if the manufacturer got its issues resolved. I took that suggestion and directly emailed the manufacturer and am waiting for their response on the subject. All in all, I was very pleased with your company and JJ, and wouldn't hesitate to purchase from you again and recommend you to others. Have a great day!!

I ordered something I can't find anywhere else but it never came back in stock on this website either. However they still charged me and waited more than 2 weeks to let me know of their shortage and I wouldn't be getting my order. Be careful

This particular person TT solved my issue on 1st attempt -excellent job . I had emailed another person 3 different times with no help whatsoever .They merely copied and pasted FAQ from their site .Thank you TT for reading my email and taking proper action .

The product was available only at this place for a reasonable price. Elsewhere wanted 2x or 3x the cost. Checkout was easy.

I appreciate the response from my inquiry regarding my order that was put in back in April, however, I would’ve appreciated an email stating that the product was on back order or wasn’t available any longer instead of having to reach out to you after waiting for over a month and hearing that the manufacturer is no longer making it available. I do understand this was no fault on your company but I do feel the information could’ve been given to me sooner rather than this late. That being said I appreciate the information you have provided in the email. You have been most kind. Thank you.

It was easy to order and you had the product that I couldn't find anywhere, THANK YOU.