Supply Center USAReviews of supplycenterusa.com

..Perfect!

I did not receive my order in the 28 days, so they looked into it and found out that the manufacturer was out of stock. I got a refund the same day.

I'm giving a four star review in that I had a mixed experience but it was handled very well! The product I ordered was no longer available and so never shipped. When I contacted Customer Service, my money was instantly refunded, which was great! I only wish I was notified when they knew about it instead of having to wait six weeks per their website recommendation, to file a complaint. All was handled well!

A little more information about why my order could not be fulfilled would have been welcome, but I got a response to my email almost immediately and the issue was resolved to my satisfaction.

JJ was prompt and very helpful. I was happy to have an update to know the product is not available at this time. The refund process was started as I was alerted by my bank. Thank you!!

Customer Service was helpful when it came down to tracking an order that was never shipped. My only complaint is that they did not notify us of product unavailability; we had to contact them. Once we did, they told us, and then offered to cancel the order and refund us, which they did.

Why does your company no longer stock them in the Walmart, Walgreens or CVS? Even though you said use Visa or MasterCard, I used my Visa card twice and it was declined? I used my Visa, debit card and it finally went through. Very expensive for shipping earplugs.

Your website was very user friendly. I love this particular product of Stonewall Kitchen & I am very disappointed it is being discontinued.