Eric N.
Pure bliss!!
Pure bliss!! Awesomazing!! Thank you!!

*** ATTENTION *** We recently lost an important member of our team. We are currently not accepting new orders. However, we still offer full customer service. Please don't hesitate to contact us if you need anything. If you have a question about an order you want to place or have already placed, please send an email to the email address on this Trustpilot profile page or visit our customer service website. Links can be found on this TrustPilot page.Thank you!
Supply Center USA (supplycenterusa.com) has 1,714 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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1,714 approved reviews, newest moderated first
Eric N.
Pure bliss!! Awesomazing!! Thank you!!
Dan P.
Excellent customer service. Responded to my order inquiry immediately (on a Sunday no less). Provided a comprehensive explanation of the issue with my order. Will definitely be ordering from them in the future.
Anne
JJ was very helpful, replied in a timely manner, considered and offered resolutions and was knowledgeable and extremely courteous- solid customer service!
Maria W.
After taking the time to find the products I needed and ordering them, the Supply Center USA company decided to cancel my order because they would rather do that instead of putting a phone number on their "contact" tab and a tracking number on the website for customers to find product transportation progress and or contact them to find out. So after not knowing what was going on, and getting nervous about using a new company, I later found a phone number on the Internet, I called and no one answered, I feared it was a bogus company as they try hard to hide from customers, so I left a message to canceled order. Very unsettling experience when a company makes it difficult, almost impossible to talk to a human or for the customer to have no way of verifying them as legit, nor tracking order. WHO DOES THAT EXCEPT A SHYSTER COMPANY!! Update: Still, NO PHONE NUMBER IN THE "CONTACT" TAB AND NO ONE TO ANSWER THE PHONE NUMBER I FOUND ON GOOGLE , THE ONE THAT SHOULD HAVE BEEN ON THEIR WEBSITE BUT WASN'T. MAKING IT DIFFICULT FOR CUSTOMERS TO TALK TO A HUMAN. I NOTICED THAT IN THE SUPPLY CENTER RESPONSE THEY DIDN'T ADDRESS THE ISSUE DIRECTLY. THEY GLOSSED OVER IT LIKE TRUE POLITICIANS. THEY MISSED THEIR CALLING.
Response from Supply Center USADec 11, 2024
Hello! We are sorry to hear about your experience. *** WE HIGHLY ENCOURAGE*** you or anyone else that might read this to send us an email and test for yourself. We reply to you within 1 business day. 1. If you go to our website, you can easily find our contact information. Our contact information is in multiple places and is very prominent on the Contact Us page. 2. If you have tried to communicate with us and we didn't respond it is usually because the customer accidentally misspelled our email address. Please update this review with a screenshot of your email including the email address so that we can research this issue for you. Please let us know if you have any other questions. Thank you!
Alisha
JJ's customer service was impeccable. Very professional and knowledgeable.
customerGuy &Kathleen A.
The way my request was handled by the representative so nicely and fast! It was nice to see how your staff worked so fast on settling my request. So I would give your staff a gold star and a some type extra Xmas bonus if they worked for me. Happy Holidays and Wishes for a better New Year Manny Thanks for your Help. Guy Arlotta!
Jose A.
Immediate response to inquiry
Mollie M.
I made an error in shipping and they corrected my mistake. Great customer service!