Supply Center USAReviews of supplycenterusa.com

thanks for having this in stock. it's very difficult to find in the stores. I do think the shipping should be less though

Had no problems.

Appreciated the prompt response and detailed explanation. Appreciate the documentation of refund. What could have been better would have been an automatic notification when there was a known delay from mfr and no date for expected delivery with offer to refund or continue to wait. Thanks.

I believe this place is a scam. They offer hard to find products with extended shipping windows and then you never receive them. They are counting on you forgetting about the order entirely. Even the positive reviews on Trustpilot are about not receiving the ordered product after many weeks. I also received a very polite response and promised refund when I inquired about my order after one month - after less than 10 minutes with a long supposedly personalized email about researching the order, contacting the manufacturer and shipping department, etc. None of that could be done in less than 10 minutes at 8:30 pm MT on a Friday.

I found the product I use and love for my face. Your prices are outstanding and ordering was fast and easy

It was my second attempt at contacting the store for an item that had not been delivered in 7 weeks (3-5 weeks post due date). However, at the second attempt this wonderful person researched my order and answered my questions thoroughly so I knew exactly what had happened. He also refunded my money so I didn't have to put forth any more effort and anxiety about that. I really appreciated the response and it makes me more secure to reorder from you again. Thank you.

Prompt and courteous response.

I placed an order on February 26 and it is April 4 and I still don’t have it. No communication from the company at all very difficult to talk to customer service.