SupershuttleReviews of supershuttle.com

I bought a voucher from Viator for Super Shuttle Houston. When i presented it at the Houston Airport the elderly lady running the Super shuttle counter informed me "I don't think I'm going to accept this". When i attempted to reason with her she accused me of being rude to her. At the same time she was upsetting another couple who were incensed at her asking them to present their passports for a ride into town.

Las Saturday I booked and paid a shuttle for the next day from my hotel to JFK Airport at NYC ( confirmation # 7578732). They had charged me also the tip for the driver! We were supposed to be picked at 12.00 pm from our hotel (Hilton Garden Inn park ave NYC), the hotel was wrongly listed in the web page from supershuttle.com, the shuttle never arrived. So me and my pregnant wife had to take a taxi to the airport, which was much more expensive than the shuttle. I have tried to get the refund of the money calling the company without any result, I have made two requests from the web page (Tickets #71966 and #72921) Today is Thursday and nobody contact me or replied my request. The had kept my money. Thanks. Eduardo Schlottmann

I used the Super Shuttle for a group of 4 from the JAX airport. I cannot speak to the group shuttles because we had enough people that a private shuttle made sense. The website booking was easy to make and their text updates and alerts once we got to the airport made it super easy to connect with the dispatch and get assigned a driver. I also liked that there was a real person at the pickup booth in case I had any questions. On top of all that, our driver was friendly, accommodating and professional. A great experience overall. Thank you!

I've enjoyed using super shuttle for corporate use to and from the airport. Sometimes we have to take large groups of people and large packages to the airport from our location. Super shuttle is the perfect size to fit all of our stuff. Their phone support isn't always amazing, but they get the job done!

Vi brugte Supershuttle til/fra Newark-Manhattan og var meget tilfredse. Konceptet er, at man deler en minibus med andre, hvorved det så bliver billigere. Til gengæld kan det tage lidt længere tid, alt efter hvor man skal af - men man bliver kørt direkte til døren. Ved ankomst i lufthavnen blev vi af personalet fulgt helt ud til bilen (van med plads til 10 personer), kun ganske kort ventetid. Turen til Manhattan tog ca. 1 time, og vi blev kørt direkte til døren. Da vi skulle hjem igen en uge senere, bestilte jeg en vogn via nettet med lovet ankomst 18:45-19:00. Bilen kom 19:02, så det var OK. Afhentning direkte på vores adresse, og vi blev kørt til den terminal, hvorfra vores fly gik. Nemt og smertefrit, og smart, at man kan bestille hjemturen via nettet. Ved ankomst til lufthavnen er det nok smartest at gå ned og bestille den i ankomsthallen (Ground Transportation står der på skiltet).