SuperpowerReviews of superpower.com

I’ve been extremely impressed with Superpower’s personalized recommendations based on the results of over 100 biomarkers. Much more tailored to my bloodwork than the generic recommendations I got from Function. A few other things I like about Superpower over Function: - optimal ranges (Function only gives you standard ranges) - At-home blood draw option - Marketplace with top-branded supplements (Thorne, Design for Health, Pure Encapsulation) and peptides compounded in US pharmacies, made with USP-grade ingredients, tested and not research-grade or grey-market peptides - Free uploads of previous labs - Includes lifestyle recommendations - Includes goals based on health risk priority - Microbiome test optional

Superpower is one of the the best health testing companies in the market. The biomarkers are comprehensive and customer service for coordination is seamless. The price point is very competitive. As a health coach, I use it myself and also recommend it to my clients.

Superpower helped identify some important health concerns. It was easy to get everything done and on the path to better health.

Superpower provided the same tests that I would get from my doctor but with more biomarkers and greater detail of my results. Not to mention for half the price I would have had to pay too.

Not only is the data extremely helpful in understanding your own health, the value is excellent, and the technology platform works seamlessly to purchase, schedule and provides detailed feedback on your results. I am a clinician and have sent multiple patients to superpower as a result of my experience. Highly recommend.

I am unsure how this service has the rating that is being given. My husband and I chose Superpower based on seeing positive reviews but we could not recommend NOT to use this company enough. We both purchased the advanced panel. My husband had his blood drawn 3 weeks before I did and it took Superpower 2.5 weeks to get his results back. This was only AFTER he reached out to Superpower about where his results were(more on the customer service later). When he finally got his results back, they were unable to process one of the labs. They stated this was the labs fault and a common "industry issue" for this particular lab. In the meantime, I had my initial blood draw for the advanced panel as well. Again, after 2.5 weeks, I reached out to Superpower about where my results were and magically, they were able to load them to my profile almost immediately. All EXCEPT that same panel that could not be processed in my husbands blood work. For both of us, it was not easy to try to reschedule the lab draw. Superpower concierge acted like they were doing us a favor by offering us a redraw at no charge, something that should be automatically be assumed when a company does not deliver on the promises paid for by the customer. My husband was able to have his redraw completed but when I went to Quest for the redraw, they told me that I could not have my labs redrawn in the way that Superpower had indicated. I had driven over an hour round trip for a second time, to be turned away. Once again, I reached out to Superpower concierge and they assured me that this was a LAB issue and not a superpower issue. 2 weeks later, I still have yet to hear of a resolution on when I can have my lab redrawn. Superpower customer service is only available via email or text. There is ZERO phone support. The lab concierge is ONE SINGULAR person who is managing customer requests for the entire company. She let us know that she answers questions/concerns in the order she receives them. She also let us know that they did away with phone support as email/text was more efficient. This is literally comical as email/text responses are 24 hours-days long response times. This is yet again another excuse for a poorly managed company and a lack of accountability in very poor customer service. Upon first complaint, they offered a $50 marketplace credit. Upon the second complaint of being turned away at the lab for a redraw, they offered an additional $100 marketplace credit. Neither of which are on my account and neither of which are sufficient resolution. I DO NOT want to spend anymore money with this company. I cannot warn you enough about the poor service and product of this company. STAY AWAY!!

I loved my experience with Superpower! I had no idea how eye opening it would be for me. I got an inside look at my health and wellness, far beyond a typical blood panel. There were supplements I was taking that was overloading my system, so it was important to learn that. Their summary of results is masterfully organized so you can easily read them and get advice on how to apply it to your wellness routine. I'm a huge fan and highly recommend Superpower to anyone interested in a long and high-quality life!

Simple process. Solid output. I've been accustomed to biomarker and metabolic testing for the last decade and it can get complex and confusing. Superpower provided me with personalized insights to help me guide my health decisions without it being over complicated.