SuperiorpowersportsReviews of superiorpowersports.com

When I received the bike,a piece of steel was hanging out of the brakes.I paid $199.99 to have the bike street ready(which it was far from) .A friend tighten all the bolts and screws and it took him over an hour to do. This was a birthday gift for my grandchild,and the friend who finished putting the bike together,said if he had not done all this extra work,my grandchild would have definitely been hurt after riding 8hrs or less.I feel I should be credited the $199.99 for paying for something I did not get.I have called you over this matter,but you never seem to return my call..The first call was made 10 minutes after the bike was delivered,and to this day,I haven't received one yet. Have a nice Day!!!!!!!!!! Michael G

My overall experience was good. The only issue I had was reaching someone in Customer Service. Every time I called, I had to leave a message and my calls were not returned. Tracking my order was difficult because I couldn't reach anyone. When I did finally reach someone however, they were extremely polite and helpful. The MCO and Bill of Sale for the vehicle were also slow to arrive - weeks after I purchased the vehicle. Still, the product was delivered as described and without issues. I would purchase from Superiorpowersports again.

Sales was great. Shipping was unacceptable. Had to resend some parts due to poor shipping. People at SPS told me they were just a clearing house. Received a replacement trunk compartment. New part came back damaged worse. I gave up. Scooter is awesome and I love to ride it.

the staff was most helpful, very professional and courteous, all issues addressed and taken care of immediately......thanks superior powersport,for living up to your name ! Tania and Joe Quiroz.....( in reference to our purchase of a motor scooter )

Last year I bought a 150 cc scooter just the break lever broke off first week but overall it’s great then then the other I received my 250 Hemsin hawk which is beautiful it’s all black it came in about 11 days with the rush processing had it for a week now but I have yet to ride it. The battery was dead had to put the acid in and then charged it then after I charged it still will not come on seems like it’s not getting any gas but I wasted my money I paid for rush processing so that it will be here before a big day and it arrived in time but just won’t start I even paid for the full assembly. At the end of day I could’ve kept the $200 bucks in my pocket if it wasn’t gone be as expected now I have to spend even more money to get it fixed all my friends wanna get bikes but looks like we are give somewhere else a shot.

Great deal and product is awesome.

My experience with this company was horrible. I ordered my scooter 3 months ago and still have not received it. Matter of fact, the freight company actually LOST it and has no idea where it is. After daily emails for a month and having to report to the better business bureau, they finally emailed me back asking what they could do. I told them i wanted a refund. They said they would put in a request for a refund. This company is ridiculous and will just give you the run around instead of helping you and being civil and just giving you the product you ordered. This company is corrupt and unethical. DO NOT buy anything from this awful company. I am out almost $900 and no one knows what the hell is going on. I continue to email them every day and still nothing. Edit after reply from business- I have not gotten any information about an investigation or anything like that. I have called the freight company and emailed them more than 10 times, they just told me they were doing dock checks. Then when I asked for more help they just told me to file a claim, but in order to file a claim I needed certain documentation, which I asked out company for in an email and was completely ignored. I was told they requested a refund for me 2 weeks ago and that they would let me know the following day. Still no answer. I am tired of messing around, I want my money back. This whole situation was handled poorly by your company. I am reporting you to the Better Business Bureau today and contacting my lawyer.

Worst customer service ever, after 15 attempts to talk to a human, only got recordings from each department I called After receiving my scooter, waited several days made many calls trying to get start info, again a very frustrating experience I requested certificate of origin,,,,,,,still waiting