Kristina
Super cut in Ephrata PA store 82183……
Super cut in Ephrata PA store 82183… went in for a trim and even out since I had an outgrown lob haircut previously. All I asked for was a trim and to even the front with the rest of the hair. (Cut was not even and my front was still longer than the rest of my head) when she washed my hair it was not even 3 mins- and half of my head was still dry and not washed. When she blew my hair she did it with a rake brush and complained that my very thin hair was frizzy? She escorted me out of the chair and and my hair was still damp! I had never previously been to a super cut and thought to myself “ hey it’s only a trim,wash and blow they’ll be able to do it” - I just don’t understand are y’all not teaching to correctly wash hair ? Correctly at the very least trim hair straight? And how to blow dry? I mentioned a few times to use another brush to dry and she refused… I told her my hair was still wet after I saw how much I paid for this horrible job and she sat me back down to dry it completely. I had to go home and wash and blow my own hair and I paid $51 for this! The woman made a racist comment on top of this whole experience. She said that a lot of people think she’s Spanish and she didn’t know why… I said well coming from a Spanish woman you don’t look it to me - even tho I don’t look it myself. She then says, “ yeah, I don’t know maybe because I speak broken English and don’t speak English proper” and laughed it off…it took everything in me to not say anything - I just wanted to get out of that place asap -The only other worker that was there looked terribly sick with possibly the flu! So many reasons why no one should go to Supercuts ! This was crazy! Jen was the “stylists”