Timothy H.
I STILL have not received my order
I STILL have not received my order. I ordered on January 3rd, have a shipping number but shows not shipped. I have tried to call and email but no response.
Response from SunstatehempFeb 13, 2024
Dear Timothy, Thank you for sharing your feedback with us. We apologize for the delay you experienced in receiving your order. It appears that your order was placed during a transitional period between our locations, which may have contributed to the delay. We do see the product was delivered to you. To address this issue and ensure a smoother experience for any future orders, we have made a note on your account. If you encounter any further issues or have any concerns, please don't hesitate to call in, and one of our representatives will be happy to assist you. Once again, we apologize for any inconvenience this delay may have caused you. Your satisfaction is our top priority, and we appreciate your understanding and patience. Thank you for your feedback, and we hope to have the opportunity to serve you better in the future. Best regards, Sun State Hemp