SunstatehempReviews of sunstatehemp.com

My last shipment of gummies arrived with both seals on the jar open. I called and left a message and got no response. Very disappointed, as I've been ordering from them for years.

Placed an order 8/16/25, I received it 8/21/25. I noticed the gummies felt hard through the packaging so I turned it over to see an expiration date of 09/2025! I guess I am suppose to consume 30 gummies in just over a week or eat them expired. There were no disclaimers stating they were selling old, expired products. When confronted with the issue they said I would need to pay to ship them back and they’d then also take 15% off the refund total or they’d “send some samples” to offset the cost of the spoiled products. Obviously those were not acceptable, I didn’t want more of their expired products, I just wanted my money back. After some back and forth they agreed to email a prepaid shipping label. They received their expired gummies back on 9/2/25. It’s now 9/8/25 and they still haven’t refunded me or replied to my emails inquiring about the refund. I now have to contact my bank to dispute the charge, provide them all the tracking and photos, so they can take the money back from them, since they unsurprisingly aren’t honest.

Sunstate Hemp has always had Great Products!! They are the only store I order from!! I've tried other places, but their products we're not as good!! Thank Sunstate Hemp!!!

The products themselves are great. Potent, and good flavor. The delta-9 gummies in particular are basically just fruit snacks. There are some delays here and there but the longest I've waited for a product was a week, maybe less. Haven't had a single issue with this company.

I would like to thank you for your fast action and gracious response to a sight delay in the order. I know sometimes things get messed up on an order but your quick and attentive action is the sign of great customer service. Thanks

They offer great gummies with a selection of Delta 8 and 9 Gummies that both work. They're are pretty tasty also.

If you want to get ripped off just go ahead and buy from Sun State. I made a purchase of 3 products on 12/8/24 and ONE MONTH later I received ONE item. It was so difficult getting anyone to answer the phone or even email back. After numerous emails and calls I finally talked to a woman who said they will send the other two items. That was on 1/7/25 and still nothing and no contact from them. I am out $39.98. The product is very good but a lack of communication or miscommunication led to my initial review. Update: Sun State completed my order for which I am thankful for. I never received a "backorder" notification from Sun State and I checked everywhere for it before leaving this review. Sun State made right on my order so I updated my review. 👍

I ordered the roll on hemp for my back. I was overcharged on my Credit card for 14.15 in shipping.It was so difficult getting anyone to answer the phone or even email back. Then they promised they would refund me but that didn't happen. After 3 weeks of emailing them and asking for my refund in shipping and not getting it I asked to return the unopened item. They said yes. They gave us the address and when we paid 18.00 to ship they refused the package and then UPS charged me 22.10 more to return the package back. I am out 91.61 and I wrote them over a week ago and asked that someone help me or I would write a review 10 days later. NO RESPONSE from them at all. Worst Customer service in my opinion. I believe your word is all you have in this life and theirs cannot be trusted.