Jazzbo
Sun State made right on my order
If you want to get ripped off just go ahead and buy from Sun State. I made a purchase of 3 products on 12/8/24 and ONE MONTH later I received ONE item. It was so difficult getting anyone to answer the phone or even email back. After numerous emails and calls I finally talked to a woman who said they will send the other two items. That was on 1/7/25 and still nothing and no contact from them. I am out $39.98. The product is very good but a lack of communication or miscommunication led to my initial review. Update: Sun State completed my order for which I am thankful for. I never received a "backorder" notification from Sun State and I checked everywhere for it before leaving this review. Sun State made right on my order so I updated my review. 👍
Response from SunstatehempJan 31, 2025
Good day James, We’ve sent you an email regarding the issue you’ve expressed, and we want to make this right by getting you the product you paid for. Please respond to clarify which product you did not receive, and we will resolve this for you as quickly as possible. Thank you for your understanding, and we hope to regain your trust. Best regards, Sun State Hemp




