Sunlighten, Inc.Reviews of sunlighten.com

Response from Sunlighten, Inc.Jan 23, 2026

Thank you for taking the time to share your experience, Arthur. We know choosing a sauna is an important investment, and we’re glad our team was able to provide clarity and guidance throughout the process. We’re excited for you to begin enjoying your new sauna and appreciate you placing your trust in Sunlighten as part of your wellness routine. Happy saunaing!

Response from Sunlighten, Inc.Jan 23, 2026

Thank you for sharing your experience with us, Cheryl! We’re glad to hear you’re enjoying your sauna so far, and we appreciate your feedback regarding sizing up. Our team is always here if you’d like to explore ways to enhance comfort or make adjustments as your wellness needs evolve. Thank you for choosing Sunlighten and allowing us to support your health journey.

Response from Sunlighten, Inc.Dec 31, 2025

Thank you for sharing this, Elizabeth. We’re so glad to hear Cameron took great care of you and made the process comfortable and informative. Patience and product knowledge are incredibly important to us, and we’ll be sure to pass along your kind words. If any questions come up as you continue your wellness journey, our team is always here to support you.

Response from Sunlighten, Inc.Dec 29, 2025

Thank you for taking the time to write this review, Mel. We’re glad to hear that you’ve enjoyed your sauna and that our team was kind and thoughtful in your interactions. But we’re sorry we fell short in your experience, as this is not what we want for our customers or the level of service we hold for our company. Our goal is to make delivery, assembly, and ongoing use as smooth as possible, and we appreciate your feedback so we can continue improving. Should you need assistance, here are our contact areas: for order or shipping questions, our Shipping team is available at 877-292-0020 x2 or [email protected], and for assembly, sauna use, or other support, our Customer Care team is available at 877-292-0020 x3 or via our online form: https://www.sunlighten.com/customer-service/#support-form. We’re here to help and want to ensure you have the best experience with your sauna. Thank you for choosing Sunlighten!

Response from Sunlighten, Inc.Dec 31, 2025

Thank you for your kind feedback, Brandon. We’re thrilled to hear Riki made the process smooth and took the time to walk you through the product and its benefits. Helping customers feel confident and informed is always our goal. We truly appreciate you recommending Sunlighten to friends and family, and we’re here anytime you need support moving forward.

Response from Sunlighten, Inc.Dec 31, 2025

Thank you for sharing, Macy. We’re so glad you had a great experience and felt supported while comparing models. Choosing the right fit is important, and we’re happy our team could help guide you. Please don’t hesitate to reach out if you have questions down the road.

Response from Sunlighten, Inc.Dec 31, 2025

Thank you for your thoughtful words, Elise. It truly means a lot to hear that you feel proud to own a Sunlighten and trust our brand. That trust is something we never take lightly. We’re grateful to be part of your wellness journey and are always here if you need anything along the way.

Response from Sunlighten, Inc.Dec 29, 2025

Thank you for bringing this to our attention. We’re glad you’re enjoying your new items and appreciate your feedback regarding the wand cord length, which we’ll share with our production team. Our team is also looking into the shipping promotion and will work to make sure it’s corrected for you. If you have any other questions, we’re here to help—please don’t hesitate to reach out!