Sunlighten, Inc.Reviews of sunlighten.com

I came to Sunlighten after reading about it through Mark Hyman and Dr. Jeffrey Bland, and after doing quite a bit of my own research. Initially, I thought a single-wavelength infrared sauna might be sufficient. But I ended up spending well over an hour on the phone with Ryan Williams at Sunlighten, and that conversation changed my mind. Ryan didn’t push me to buy anything. Instead, he took the time to explain the technical differences between the various wavelength options — far, mid, and near infrared — in a way that actually made sense. He acknowledged that the simpler (and cheaper) option might be enough for some people, but he carefully walked me through what you gain with the broader-spectrum models. After the call, I independently verified what he told me. It turned out to be accurate. What stood out most was that Ryan clearly sees himself as an educator, not a high-pressure salesperson. He was patient, thorough, and willing to answer detailed questions without trying to rush me toward a credit card. If you’re considering a Sunlighten sauna and want someone who understands the technology and will take the time to explain it — rather than just pushing for a quick sale — I would call customer service and specifically ask to be transferred to Ryan Williams' direct line. If he isn’t immediately available, it’s worth waiting a day or two to talk to him. You’ll get the real story, not a script.

Mike was super helpful and knowledgeable. We are excited to get our new sauna!

My sauna is absolutely wonderful!!! It highly insulated and works as described. It was fairly easy to put together and very, very heavy. Well worth the wait and money!

Riki Bennett was great. Over the course of our decision making, was patient and very helpful, often providing context for the answers to our many questions, many of which came from other reviews found online. From start to finish, only took about 3 days to wrap up what we consider a pretty significant investment decision.

Customer service is excellent with Sunlighten. I had some issues regarding placement, and they worked with me to insure a solution. Quality of the product is excellent; my wife loves it and uses it daily. Installation takes a while but the manner in which they build the product is very intuitive. Had no issues with the assembly whatsoever, and I'm not a handyman. My customer service rep, Ramon Rivera, was very knowledgeable and helpful as well. It was a pleasure dealing with him. Highly recommended.

Renee, was so educated on the process of healing I was truly impressed. She was able to explain the differences between infrared, light, etc. In terms I could relate to. I am an RN, Reiki Master, Inner healer and feel educated, related to and happy to have enjoyed her experience. Thank you Renee

Tabitha was great. She answered all my questions and made the process easy.

Extremely knowledgeable and helpful on selecting the right product.