Sunlighten, Inc.Reviews of sunlighten.com

I wanted to order this pad for my sauna. It was backordered so I filled out the info to be notified when it was back in stock. I was never notified but months later after checking multiple times I saw it was, so I ordered it. Three weeks later after paying, I got a request to review the product which I have never received. I went online and tracked it with "shop" only to see it hadn't even been shipped yet. Then yesterday I got an email that said that due to excess demand it was backordered again and wouldn't be available for several months. How much worse an example of terrible service and business practices could you have demonstrated. Thank god your sauna works or I would be posting this review to a greater audience.

I bought the Impulse 3 person sauna a number of months ago. We love it. It is so easy to use and looks very professional. It was relatively easy to put together. It would be good for them to make a video on how to put it together as this would be much easier than those that may have a difficult time following directions by reading them. The sauna itself works really well and we love to watch TV on the screen while sweating. It makes the time go by faster. We use it as part of our health regimen by using it almost daily. Customer service is great. We had a problem with the screen and they worked with me by phone to make sure i did things correctly and send me new parts quickly for things that stopped working. Customer service picked up immediately and their people are trained really well. I have read some negative remarks from others but have not had these issues. I highly recommend Sunlighten and the Impulse 3 person sauna. You will not regret it either.

Everything was explained to me very specifically. All things were clear reviews that I did show a very positive in terms of quality of the product. The start with the process, hopefully matches the rest of my experience with the product.

Michael was friendly and kind and kept checking in with me and really made me feel like Sunlighten wanted my business. I was looking into another company as well who never called me or messaged me once about my interest. Ultimately sunlighten had everything I was looking for including the red light in their mpulse sauna. When I was finally ready to order the process was easy and took minutes. Very excited to get my sauna and start receiving the benefits!

Abby did a great job guiding me through the process and provided everything I needed to pick the right unit. Great experience.

Our sales tech, Stephen Moore, made everything about our experience wonderful! He’s very knowledgeable, kind, and professional. He was able to answer all my questions and always was efficient getting back to me. I would recommend him to anyone!

Ryan Williams was a complete professional who had knowledge about the products and the technology. This helped us to decide what sauna was right for us. Highly recommend him if you are looking to learn more about saunas.

Ryan Williams made this whole process really easy