Sunlighten, Inc.Reviews of sunlighten.com

Rene Johnston was very good to work with and knowledgeable. I do not have the sauna yet so I cannot give you 5 stars.

Noah was great I. Helping with a minor wiring issue. He got me up and running in just a few minutes

I ran into issues after assembling a unit I purchased, spoke with a couple of tec’s who were not able to help me resolve the issue. Noah reached out and called me, and was absolutely amazing. He talked me through the problem made it clear and simple what I needed to do, and everything worked out great. I can’t say enough about his personality and his ability to clearly convey what needed to be done. JOB WELL DONE!!

I have a Signature III Sunlighten Sauna, and have used it for about 4 months. The power supply went out on it and I was told I would be contacted by FedEx with a delivery date. I called back several days later and Customer Service said they could not help me and I had to talk to the Warehouse.... So I did, and the part is on "back order" and not available for several weeks. What a disappointment, a 4 month old sauna and already problems.... customer service was not even set up to tell me when the part would ship... and then parts are not available. Stay away from Sunlighten.... that is my recommendation

Noah was very helpful. I needed new u-hooks and he was able to get them shipped out to me with no issue.

Noah was extremely pleasant and helpful in assisting with our order. Thank you again for all the great help. Woodhouse Day Spa, Naples

I am so grateful I decided to purchase my Sunlighten Solo Sauna. Although I had my mercury fillings removed from my teeth several years ago, I still tend to have high heavy metal levels in my body. The best way to detox from high heavy metal levels is through sweating. Boy do I sweat! My solo sauna creates such a warm atmosphere that I’m literally dripping sweat. I was paying (a lot) to go to a local infrared sweat studio. However, for less than what I was paying per month at the studio and thanks to Sunlighten’s easy financing option, I am purchasing my Solo Sauna, so it was a no-brainer. Also, I currently live in a one-bedroom apartment and my sauna fits easily in the corner of my room. I warm up my sauna, get my ipad and watch a video while I sweat. I love my sweat sessions. We live in a very toxic world and sweating is the best way to detox from heavy metals and toxic chemicals and my Solo Sauna makes it easy, convenient and enjoyable.

Ok here we go. First off my experience with Victoria H was wonderful. Zero complaints. We did the text chat thing as the country was getting locked down. She answered all of my questions as I dipped my big toe into buying my very own sauna-something I have wanted for over 10 years! I have a few memberships around the city to use their saunas, but I knew that was not happening. In fact I had an appointment scheduled and they cancelled on me due to the shut down. So, I bought it! I was scared. Before it arrived, since it was going under our patio, I paid $500 to have the proper electrical outlet installed. I was ready! It arrived and a friend and I tried very hard to put it together alone. Although we got everything out of the massive boxes and literally started piecing it together. No go. A person skilled in handy work is needed. She and I are more artist types and well we got close but just didn’t get it right. Next day I was able to social distance and wear masks with our handyman. Even then we had to call the Sunlighten folks to get some instructions emailed. The fellow we spoke with was wonderful as well. (Strongly recommend getting these extra instructions first and studying it well). I’m not complaining but just letting people know we really needed verbal and written assistance and we got it. Luckily it was still business hours. They had about 30 mins left. Haha. Long story longer...the sauna is perfect. I know it helps me during this time of uncertainty. Anxiety drops in there. I feel like everything is ok after I’m in there for 45. It’s the best thing I ever did for myself and family and friends. So, although this Covid thing is not good and I feel for ya all especially the sick and those that have passed and their families-it pushed me one step closer to putting my health first! Don’t think-GET ONE!! Xoxox. Stay strong, stay empowered!!! Sincerely Lisa C Encino, CA