Our Co-founder and Chief Veterinary Officer Dr. Tory Waxman started Sundays as a solution to her own everyday problem: She couldn't find a dog food that was as nutritious and fresh as home-cooked meals and as convenient as dry food. And that’s how Sundays, the first fresh, air-dried food of its kind, was born. Our mission is to make it easier to be an awesome dog parent. We take the headache out of fresh food, making a nutritious and affordable solution that does require a fridge or freezer like leading raw and frozen brands. Sundays has the cleanest ingredients around; is 100% human grade; and has a Customer Care Pack who love dogs as much as you do, and are available every day for you and your pup!
Sundays for Dogs (sundaysfordogs.com) has 1,169 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
sundaysfordogs.com
Website
sundaysfordogs.com
Category
Pet Stores
Location
Cleveland, Ohio
Listed on Five Star Index
2026
About these reviews
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The company replied to 12% of reviews.
Latest
Most recent review: October 2026.
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Be careful with subscription services. The customer service is non-responsive. They DO NOT warn you 48 hours before shipping, and they are unable to cancel orders that are being processed. Their customer service put my account on hold, and they shipped anyway. No way to cancel. No refunds given.
Response from Sundays for DogsApr 11, 2025
Hi Kerry! We're so sorry to hear you had such a frustrating experience. While it's true that we typically can't cancel orders once they're processed, you should have received an email 48 hours ahead of time to modify or cancel. We support our customers making changes to their subscription at anytime as needed (including skipping orders), and we want you to know this is not the norm. Our Engineering team is looking into what happened here so we can make sure this doesn't happen again!
LE
Lynell E.
My dog loves this food
My dog absolutely loves this dog food. It may be a bit more expensive but I think it is totally worth it.
NI
Nicole
My fur baby loves this food and now I…
My fur baby loves this food and now I have my space back in the freezer! Customer service was great!
DA
Dawn
Sundays For the Win!
Thank you for getting back with me! Customer service is so important these days, especially with so many companies having hybrid workers. I appreciate it.
Yeti loves his Sundays!
SW
swimmomruns
Abysmal Communication During Trial = Hard “No”
I started with the trial and am very glad I caught the “cancel by” date for the first shipment. I had portion size questions since my Bichon was in the middle of the range, yet they said to feed him what would be appropriate for the top of the weight range. I know it has more calories by volume, so I didn’t want to overfeed. I immediately realized the only contact options would be text and email. Started with text—got a “Bot” reply that an agent would be with me “soon.” Three days later (and several into our trial), no agent or update, even with repeat tries. I then emailed—same thing: Bot reply that my message was received. In the meantime, I’d get “How’s it going?” emails (advertising, it seemed) from “Emily.” Was she real? Not sure. I looked up reviews and discovered all kinds of supply chain issues, late deliveries, lack of customer service, etc. No good! Decided I need a consistent, reliable way to get my dog fed, so a subscription service like this wasn’t going to work, especially if communication is abysmal. If it wasn’t working during the trial, you can bet it won’t work in the long run. Far too expensive to add the extra worry of “Will my dog run out, and will I be running out to pick up some random kibble?” He’s a picky eater, and of course I want to feed him the best possible food, but not if it means I’ll have to suddenly switch his diet on-the-fly! He liked it as a topper (since we were phasing him), but honestly, after a few days, he wasn’t “that” excited (picky, for sure). This experience makes me hesitant to do any dog food subscription if it’s not also available in a brick and mortar store. If I’m heading out of town, I cannot wonder if the food will arrive or not, or even if it’ll arrive after I’m away and sit outside. Thumbs down for me!
Response from Sundays for DogsApr 11, 2025
Thank you so much for this detailed feedback. We’re really sorry to hear your experience was such a disappointing one. Please know that any historical service issues have been largely addressed by upgrading our supply chain partners and expanding our team over the last year. It’s clear that we fell short in this case, and we completely understand how important reliability and clear communication are. We appreciate you pointing out where things went wrong so we can improve.
MO
Monika
My Chihuahua loves Sundays for Dogs
Recently rescued a Chihuahua with little history. She did not care for any kibble and treats bought at the regular pet store. Ordered Sundays for Dogs and she LOVES it. Actually, she is obsessed. Customer Service promptly answered a question I had pertaining the transition to Sundays for Dogs which they answered immediately. 5 stars for high quality dog food and customer service.
JM
james M.
My picky eater dogs love Sundays.
My picky eater dogs love Sundays.
RE
Rev
My Dog absolutely loves this food.
My Dog absolutely loves this food.
She was the pickiest dog I have ever had, so this is a real plus.
And the vet says she has never been better.
