sarah P.
Terrible experience, avoid!
Terrible experience with this company. Avoid at all costs! Save your money and go with Open Farm. Sundays clearly over extended themselves and can’t fulfill orders or answer any customer service requests. Went over a month without hearing a thing about my order that said it would ship in a week, only received a “shipping notification” after I inundated their customer service with texts. Won’t refund me despite the fact that I’ve had to purchase additional dog food to fill the gap left by their terrible delays. Unwilling to acknowledge that they’re over their heads yet still advertising aggressively on social media and overwhelming my inbox with marketing emails - yet I can’t get a response to a single one of my many attempts to talk to someone about my order. They take your money (their dog food is EXPENSIVE) and then ghost you. Once you finally talk to someone they have nothing but excuses.