Sunber HairSunber Hair-100% Virgin Human Hair Weave & Human Hair Wigs
Sunber Hair (sunberhair.com) has 584 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Hair Care & Styling · Istanbul, Turkey, Florida
Excellent
Hair Care & Styling · Worcester, Massachusetts
Excellent
Hair Care & Styling
Excellent
Hair Care & Styling
Excellent
584 approved reviews, newest moderated first
andrea L.
Customer service was excellent. I placed an order where I ordered the wrong hair I immediately contacted customer service who instructed me on how to return the order. I was able to return the order with no issues. I was so impressed that I placed another order and received it in about a week. They have made a repeat customer in me. I will definitely shop again..
Daniela S.
I ordered a wig based on the picture on the website. I received it I. A timely manner but what I received looked nothing like the picture. The curl pattern is not the same, it’s thinner and the length is not correct. It should’ve been 18” no matter where you measure it but the hair was really 14”. When I contacted them about it they measured from the top of the head down which still doesn’t make the front hair 18” lol they offered me a measly $10 for compensation on a $125 wig lol. Will not be ordering from them again, they are a scam.
Response from Sunber HairAug 26, 2024
Hi Daniela S. We are really sorry for the unhappy experience. Firstly, our product is definitely of sufficient size and will not be short, it's just that the measurement method is different. If you don't accept our explanation, you can choose to return the product. May i know what is your order number ?We can solve it by email . pls, ask for help by email ([email protected]) or online communications with any questions. we will check and help you solve the problem more quickly. Sunber warmest wishes you good luck, good health, and good cheer. Sunber Hair Store
Debbie S.
Fast Delivery, Quality Hair. Nice wig. Keep up the good work.
Shay
Answered all of my questions in a timely manner, even providing me with photos to help me make a decision on my order. Their customer service is superb.
Najiah A.
Really responsive. Legit. Fast replies. Beautiful hair. I would totally recommend this hair company!!!!
Ky K.
Listen, this company is the bomb💣!!!!!! I had a few questions about the wig I ordered, so I emailed them and received a response immediately. I had no clue as to what type of wig I ordered and customer service broke down the differences between types of laced wigs in detail. I ordered my wig on a Saturday and today is Monday and I am even more excited to receive my wig😊
Toy
I’ve ordered 5 wigs so far from Sunber, and absolutely love them all. I get so many compliments on how natural they look on me. Great wigs at an even greater price! Also, customer service was very prompt and attentive, they answered my email in less than 24 hours.
Laura W.
Thank you for the gorgeous girl that I will be wearing on vacation. Absolutely love the color. The length how it suits my skin color. I will definitely buy another thank you so much Sunber