Sunber HairReviews of sunberhair.com

Response from Sunber HairMar 3, 2025

Hi, Bobra, we are so sorry for the late reply because of weekend and time difference. For the wrong order you made before, we have canceled and issued the refund. Our specialized service customer will offer you the update by email soon. And for the second order you made, he hair you ordered is our new-in-styles wig, which needs customization for a while, that’s the reason why we haven’t shipped out yet. And our specialized service customer will talk with you directly to help you out asap too. Sunber warmest wishes you good luck, good health, and good cheer.

Response from Sunber HairFeb 21, 2025

Hi, Bridgette, we are so sorry for the inconvenience you had before. We checked your name “Bridgette Robinson” and found one order PSunber18114470, which has been shipped out for two days about. So we just wonder is there anything wrong with the email address you left us? [email protected], we usually send the confirmation by email. But don’t worry that we will offer update to this email address, you can check it later. If you need anything else, please let us know, our specialized service customer will talk with you directly asap. Sunber warmest wishes you good luck, good health, and good cheer.

Response from Sunber HairFeb 5, 2025

Hi, Tiffany, we are so sorry for the inconvenience you had before. Because the hair you ordered is our new-in-styles wig, which needs customization for a while, and that’s the reason why we haven’t shipped out yet. And we are so sorry for the late reply, please trust that we never ignore our customers’ message, but there is time difference and it was our New Year holiday, so the reply could not be instant back. However, we will reply the message you sent to us asap. Please take our sincerest apology for the long processing order time. Please trust that we never want to upset you in such way! If you need anything else, please let us know, our specialized service customer will talk with you directly asap. Sunber warmest wishes you good luck, good health, and good cheer.

Response from Sunber HairFeb 5, 2025

Hi, Diane, we are so sorry for the inconvenience you had before. Because the hair you ordered is our new-in-styles colored wig, which needs customization for a while, really sorry for the delay because of customization. And we are so sorry for the late reply, please trust that we never ignore our customers’ message, but there is time difference and it was our New Year holiday, so the reply could not be instant back. However, we will reply the message you sent to us asap. Please take our sincerest apology for the long processing order time. Please trust that we never want to upset you in such way! If you need anything else, please let us know, our specialized service customer will talk with you directly asap. Sunber warmest wishes you good luck, good health, and good cheer.