Summit Racing EquipmentReviews of summitracing.com

I check a part on-line and was not sure it was correct. I call Summit Tech support and they told this part would fit, NO PROBLEM. It did not fit. Now returning it. I used Summit's Beat-a-Price and was denied because Summit was too lazy to call an check.

Online BUYERS BEWARE!! Horrible customer service, even after sending me the incorrect product twice in 3 days. Website says it’s one thing when it’s clearly not. Level 2 customer support” was absolutely condescending and could care less about their OBVIOUS screw-ups or the customer’s wasted time and effort dealing with their product return. What good is emailing a shipping label when nobody comes to pick it up!?!? “We probably don’t have that product available” was what I was eventually told, even though I had TWO agents confirm I’d be getting what they claimed was available (& listed on the website). Valvoline Premium Blue 8600 ES or Premium Blue Gen2- both BLENDED oils but was sent the same (incorrect) conventional oil TWO TIMES. Check out sites like Sitejabber or TrustPilot if you’re looking for an ACTUAL review rating for Summit, averaging TWO STARS with hundred of reviews.

Customer service is absolutely awful and condescending. They will charge your card if you put an item in your cart on the website even when you don't complete the purchase. They deny they do this but I have banking records to prove otherwise. Once I removed the item from my cart my bank was able to reverse the charge.

That 12.99 shipping to ex change a wrong part is crap. I'm done mail order unless it's amazon can return for free. That's fine they let 12.99 lose a customer and they'll be more leaving . Your supposed to take care of the hand that feeds you.

Great until you leave a review about a product they sell! They will take forever looking for ways to reject it if it's at all negative! Just be warned a lot of reviews are missing because of this moderation they perform!

Of course I love Summit Racing. They are the best. But does Summit Racing respect us? All we want is the best products at the lowest prices with excellent service. Summit is almost there. The only thing missing is the price of their parts. Because they treat us like simple shopping women with their so called "Rewards Program" crap, they treat us like little girls. Who do you think pays for all that "Rewords Program" crap? Yea, they add the bill to all the parts which we buy from them. How can Summit not know we are MEN? We don't shop like women. We know what we want and for the least price. Just because Summit meets the price of other suppliers, think how low their prices would be if they stop the womanizing "Rewards Program" crap?

They were very good about getting the parts we needed and was reasonable prices We had to get a gasket set and they sent first one it was not the right one because there is two styles for the engine and they sent the second one super fast on them so im happy with them

Purchased some headers for my 67 fastback mustang with a 351cleveland 4v engine. The invoice clearly states for a 67 -70 mustang 351cleveland and the packaging has a label with 67 -70 mus 351c 4v however they do not fit and summit racing are saying that I must of ordered the wrong ones. Sent them proof of invoice etc but insist that it must be my fault. Like hitting your head against a brick wall trying to contact someone who is reasonable. Will never buy from them again. Update. I have just been contacted by Summit who have accepted that they do not fit and are issuing a refund. Very pleased with the outcome and their resolution.