Summit Racing EquipmentReviews of summitracing.com

I always have a good experience when buying from Summit. It is surprising what I can find for my 2nd Gen Trans Ams at Summit.

After being a client for more than a decade, and having spent a 6digit figure over those years, i tried to return (for the first time) a completely broken 1500$ holley efi sniper. They never did it and literally robbed me with no good excuse. they asked me to call holley (they never picked up the phone no matter how many times i tried) and give them the name and extension of the representative i spoke to cause they dont have a service dpt. that obviously never happened and i lost 1500$. thats pure theft!

Have bought many times from Summit and it have worked great, but orders take longer and longer time due that they seem to shrink their stock like most firms. the last order I did not recieve at all and no one will take response. I payed with PayPal with their so called money back insuranse. No money no parts. Pay Pal must be the worthless company existed.

Have always, and will continue to always use Summit, simply because their real (as opposed to the made-up stuff written using sock-puppet accounts sponsored by competitors) customer service is outstanding. I live in the UK, and when I needed a return because one of my centre (sorry, "center") caps was problematic back in May 2021, they sorted my problem out immediately and exceeded my expectations. I was genuinely impressed; they are my Pontiac Parts go-to dealers. As an aside, when you suddenly see really positive or negative reviews left consecutively over a particular period of time, contrary to the trend, and written by people with only a few other reviews, they are as believable as a politician's promise.

I bought a Nissan roll bar from them with the understanding that it would fit my car. Well guess what, it didn’t. I contacted customer service within 30 days to ask for a return since the product did not fit the car it was supposed to fit. They told me “we can’t do returns on freight shipped items.” Well thanks for stealing my $300. Haven’t been able to resell it since I bought it last year. These guys are crooks.

Ordered a carb with the understanding it would be 2 weeks before it shipped. That's fine. Even if it was a week longer, that's fine. Got an Email stating it would be almost 2 months before it could ship. Too long. Called and cancelled the order. NP doing that. 3-5 to get money back. Well, so be it. 7 days and counting and still nothing. How come it only takes minutes for these companies to take your money but days even weeks to return it? Do I need the money? Well there's other things I would like to order and I have to pull more money out of savings because a multi million dollar operation is so greedy they have to hold your money for the interest? Maybe Summit needs to stop sponsoring motorsports if they can't afford to give back a measly $511 back in a timely manner.

DO NOT BUY FROM SUMMIT RACING DO NOT WASTE YOUR TIME and money with SUMMIT! I placed an order, just a few parts, it just was a little over $500. As i found out they just want your money. After i place the order the game started. You will not receive your items on time. They will change the expectation date. And they will automatically cancel your order. They waste my time for almost 2 month and they changed the expectation date 3 times and finally canceled 4 of my items. The rest was not good quality. Completely disappointed. They will tell you lies. Just don’t wast your time. If you already placed the order please go ahead and cancel it they will waste your time with the same game.

Summit used to be a good company! But they have gone the corporate way! No service just get the money and run! I bought a Edge programmer for a 2002 Ford Explorer 4.0L I talked to both Summit and Edge and they said it would fit and work! Because of Cov-19 and back ordered parts I took me awhile to get it running, but I guess it was to long, bye the time I installed it and found out it wouldn’t work with Flex fuel program they wouldn’t take it back! But NO where in there averting did they say anything about Flex fuel! Both company’s said that it would work! Out 400.00 dollars! All Summit and Edge just want you money! Customer service has gone out the window! How can you trust what they are saying to you? I can’t trust both of them anymore! I was stupid for trusting them in the first place! I’m not using both company’s anymore! If you order from Summit beware you will get screwed!!!!!!!!