Sheri F.
Beautiful suitcase, great service, great price!
Just as the title of the review says, I found a great quality suitcase on sale for a great price, and the company provided great service. What more could you ask for?!
Suitcase.com offers top brands on suitcases, luggage, computer bags, briefcases and more, free shipping and hassle-free returns.
Suitcase.com (suitcase.com) has 548 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Sheri F.
Just as the title of the review says, I found a great quality suitcase on sale for a great price, and the company provided great service. What more could you ask for?!
Moses B.
Dear Sirs I have not received the suitcase yet .
Lloyd G.
Bought a new cross pen. Arrived quickly. Seamless purchase. Beautiful pen.
Rachel E.
I ordered 4 leather computer bags. I only received one bag and had to call. The rep promised receipt of the other 3 bags the next day. Again, only one bag was received. once again I called and the rep said the two remaining bags would ship out the next day. I finally received all 4 bags after Christmas so I will be giving the recipients their bags after their Christmas break. The positive side - the bags are very nice.
Rebecca J.
Didn't have website up to date, so ordered and paid for item not available, shipped out after stock back in and item late to arrive, then sent ground delivery when back in stock. I STILL DON'T HAVE IT! Ordered over 3 weeks ago and it's still on the way...
Response from Suitcase.comDec 29, 2014
Rebecca, Your order was placed on the 17th of December (1 & 1/2 weeks ago). Unfortunately, at this time of the year things can sell out before we have a chance to update the website. It looks as though you were contacted and an alternative bag was sent to you. This bag shipped out on the 19th. The ship time to you from our East Coast warehouse is 5-6 business days. With the free shipping option, the orders ship via ground shipping. The 25th & 26th were not ground delivery days via UPS. The great news is that your bag is out for delivery on Tuesday the 30th. We hope you enjoy your purchase. We appreciate your comments and are doing all we can to improve our service. Thank you so much for your order and your input. We value both! Kindest Regards, Customer Care Suitcase.com
Jan C.
Service and shipping were quick and the Bosca clip is a great product
John Z.
I purchased a TravelPro suitcase for my wife for Christmas and it came as advertised. It was a great price as well. They even called me when one of the extra travel items I ordered was not available in the color I had selected and we were able to change my order on the spot to something that works equally as well.
susan Z.
I purchased the trust pilot for my husband who travels a lot for his work. He said that it is very rooming. Even for just an overnight.