Suitcase.comReviews of suitcase.com

Ordered a carry on suitcase and did not see the order being processed in my email. Contacted Suitase.com and they immediately informed me that the manufacturer had shut down for the holidays. They asked when I needed the bag. As I had an upcoming business trip I told them my time frame for needing delivery. I was told they would try to make it happen. Two days later I got a call from Suitcase.com. They informed me they had found a bag to fill my order and it would arrive in the next few days. It did arrive and I am very happy with my experience with Suitcase.com and their CS department. This is a really class outfit and will never buy another bag elsewhere.

I have found that I really like the Brenthaven products, and Suitcase.com has these available at a slightly better price than Brenthaven. Check them out!

This purchase arrived quite timely and is very satisfactory. I couldn't be more pleased.

Shipping and tracking notifications not very good. Prices are excellent.

I was in need of a suitcase for an upcoming cruise. I wanted a Samsonite suitcase that could also serve as a "hanger" I didn't want the hassle of shopping for a suitcase. This was the first time I used this site and was pleased by the effortless process.

This Samsonite 21" spinner is just what I needed to save my back from heavy lifting. Rolls smoothly in any direction, heavy duty zippers, and easy two position handle. Packs well. All ready for my next vacation.

4 out of 5 for delay at warehouse. Given, ordered during holidays, but the ad stated 'special shipping promotion' (free/ground). Ordered Sunday 12/28 - got automated confirmation e-mails from company and PayPal. 8 days later - Monday 1/5 - received automated e-mail providing shipping details (UPS tracking number). Still another 2 days - Wednesday 1/7 - before order finally shipped. Once shipped, UPS delivered next day to from east coast to TX (kudos)!

I ordered 2 suitcases and needed then in 10 days. I also called and the service will great and on time just like they said.