P M.
Great Customer Service!
Great company! They had better prices than Amazon! Very efficient and excellent customer service! They made sure my package arrived by Christmas. I would definitely recommend this company to friends and family.
Suitcase.com offers top brands on suitcases, luggage, computer bags, briefcases and more, free shipping and hassle-free returns.
Suitcase.com (suitcase.com) has 548 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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P M.
Great company! They had better prices than Amazon! Very efficient and excellent customer service! They made sure my package arrived by Christmas. I would definitely recommend this company to friends and family.
Pat H.
I recently ordered a 25" Samsonite spinner from Suitcase.com and I love it. I received my bag in time to travel for the holidays and having priced the bag in stores and other online stores, I know I got a great deal. Good doing business with Suitcase.com
Barry S.
I was able to easily find the product I was looking for and I received it in a fair amount of time.
Kathy C.
Ordered three items and only two arrived. Have checked shipping status and it hasn't changed in a week so not sure where it is or when it will be delivered. Definitely not before Christmas as it is December 24th.
Response from Suitcase.comDec 29, 2014
Kathy, Thank you so much for your comments. Any information provided to us from our customers helps us immensely. We are always looking to improve our service and methods of shipping. We apologize for the delay and are looking into why the bag was in limbo for the time it was. We have looked into your order and it looks to be delivering today, Monday the 29th. Kindest Regards, Customer Care Suitcase.com
Cindy J.
Two of 3 items arrived in good time. I used the Live Chat function to inquire about the third item and was told it was on the way. It has been 12 days and I still havnt recieved the item or recieved any communication. I ordered on 12/11, it is now 12/23 hope I get it tomorrow as it is a Christmas gift.
Stuart J.
I have a 30 year old TravelPro and have now bought 3 as gifts. Great product that is wonderful if you can get a good, non-list price. Product was delivered fast and box was well taped.
Milt G.
A very smooth purchase and delivery experience at a competitive price plus free personalization of my wallet (monogram) and free shipping. Would buy from them again.
Robert L.
Good online product presentation, excellent telephonic customer service, delivery on time.