SuburbanRVparts/FurrionRVpartsReviews of suburbanrvparts.com

Our heater quit working so we ordered the part from Suburban. It came quickly and it works! Yay!

I ordered a new hot water heater access door from Suburbanrvparts and it was damaged when it arrived. Packaging is generic and didn't protect the frame of the door, so it showed up with multiple dents. I sent pictures and asked for a new one, but haven't heard back yet.

Excellent service and great response to my questions

Suburbanrvparts had to send a replacement for one of the parts I ordered due to poor packaging as the item was received damaged and unusable. The second shipment arrived mildly damaged but usable. Both times they shipped a metal cylindrical blower motor fan in a plastic envelope with little or no protection. This item should have been shipped in a cardboard box with packing material to protect it during shipment. This issue delayed the repair of by furnace by at least a week.

I haven’t received it yet and it looks like I have to join something to get tracking numbers. Where is it?

The customer service was fast and extremely helpful. I messaged them on a Sunday in regards to a part I had been looking for, they responded Monday morning with the the link to purchase the part. I ordered it and had it delivered to me that same week. I tried to order that same part through camping world 3 times!!!!! & all 3 times I got the wrong part. They had me furious, especially since all 3 times I had to drive 90min each way to get there. Thanks again for the help and solid customer service.

Very good buying experience. Furnace motor was delivered quickly.

Part got here quickly and was easy to maneuver the website. However, I needed to call after I made the order and there is no number to call them!