StyleSeatReviews of styleseat.com

Response from StyleSeatAug 15, 2026

Thank you for sharing your feedback. We appreciate you taking the time to highlight the features and customization options that would better support the way stylists work and connect with clients. Insights like yours help us continue improving the experience and identifying opportunities to make the platform more intuitive. We also wanted to mention that the ability to move appointments to another date using drag-and-drop scheduling should still be available. If it’s not working as expected, it may be related to a setting or how the appointment is being selected, and we’d be happy to help look into that with you. We’d like the opportunity to learn more about your experience so that we can assist further. Please reach out to us at [email protected] with “App Review” in the subject line so we can connect and assist you further.

Response from StyleSeatAug 15, 2026

Thank you for sharing your feedback and for being part of the StyleSeat community. We’re happy to hear the platform has been a valuable tool for your business, and we truly appreciate your thoughts on notifications and layout updates. Feedback like yours helps us continue improving the experience for our professionals. If you’re experiencing issues with booking or message notifications, we recommend confirming that SMS and push notifications are enabled, your phone number is up to date, and both your app and device software are fully updated. Reinstalling the app can also help resolve persistent glitches. If issues continue after these steps, we’d be happy to investigate further to help address the issue. Please reach out to us at [email protected] with “App Review” in the subject line so we can connect and assist you further.

Response from StyleSeatAug 15, 2026

Thank you for sharing your feedback. We understand your concerns about the booking experiences you’ve encountered and recognize how important it is to feel confident in the clients connecting with your business through StyleSeat. This isn’t the experience we want for our professionals, and we’d like the opportunity to review the specific bookings or patterns you’ve noticed more closely. Additional details, such as appointment dates or client information, can help our team investigate further and provide support where needed. We’ve requested additional information through Trustpilot, but if you haven’t received it, please email [email protected] with “App Review” in the subject line.

Response from StyleSeatAug 15, 2026

Thank you for sharing your feedback. We’re glad to hear StyleSeat has helped you grow your clientele and stay organized while managing your business. We understand your concerns about how certain bookings may have been attributed as New Client Connections, especially when clients may have come through referrals, returning relationships, or your own marketing efforts. If you believe a client was not introduced through StyleSeat, you can select “Decline” and “I know this client” from the new client pop-up to verify their phone number and remove the connection. You can also request a review directly from the appointment details or contact Support for additional assistance. We also want to clarify the difference between the Premium Plan and New Client Connection fees. The Premium Plan provides access to the business management tools used to run and grow your business on StyleSeat, while New Client Connection is a separate optional marketing feature that applies when StyleSeat introduces a new client to your business. We’ve also requested additional information through Trustpilot, but if you haven’t received that request, please email [email protected] with “App Review” in the subject line so we can review the specific appointments you referenced and assist further.

Response from StyleSeatAug 15, 2026

Thank you for taking the time to share your experience. We understand why the outcome of your dispute left you disappointed, and we appreciate the detail you provided about what happened. We’ve taken the opportunity to review your inquiry again, including the circumstances surrounding the appointment and the concerns you raised. We’ve also reached out to you directly by email to follow up and address your experience. We appreciate you bringing this to our attention and giving us the opportunity to take another look. We hope you’ll consider giving StyleSeat another opportunity in the future.