StyleSeatReviews of styleseat.com

Response from StyleSeatAug 20, 2026

Thank you for sharing your feedback and for highlighting the parts of StyleSeat that support your business. We understand concerns around fees, optional payout services, and new features being introduced over time. Our goal is to provide tools that help Pros manage scheduling, payments, client communication, marketing, and business growth in one place while continuing to evolve the platform thoughtfully. Some fees on StyleSeat support different services across the platform, including payment processing, booking functionality, optional instant payouts, and client acquisition tools. Certain fees may appear together depending on how a transaction is processed and which services are used at the time. We also understand your concerns around wanting more flexibility and visibility when new features or perks are introduced, especially when they may affect overall costs or the experience for long-time clients. We appreciate you sharing your perspective on the loan offerings as well. Feedback around pricing, feature rollouts, and overall value is important as we continue improving the experience for Pros. If you're open to it, please contact us at [email protected] with “App Review” in the subject so we can learn more and help.

Response from StyleSeatAug 18, 2026

Thank you for sharing your feedback. I understand you’re balancing the value of the platform with the time, products, and supplies you invest in your business, and we appreciate all the work you put into your clients. The monthly Premium Plan fee covers core business tools like scheduling, payments, notifications, and no-show protection. For new clients brought to you through StyleSeat, the New Client Connection fee is 30% of the first appointment only, capped at $50, and helps fund the advertising used to drive new client bookings to your business. If you prefer, you also have the option to pay for leads instead of appointments at $10 per lead, or you can turn off ads entirely if that better fits your business needs. Additional fees, such as Smart Pricing, support optional growth features and can be customized or turned off at any time. Standard payment processing fees apply to all transactions and cover credit card processing costs. All fees are deducted directly from payouts and can be reviewed anytime in your Card Transactions tab. We want you to have the flexibility to run your marketing in a way that works for you, feedback is always welcome at [email protected].

Response from StyleSeatAug 15, 2026

Thank you for sharing your feedback about the new calendar layout. We truly appreciate you taking the time to let us know about your experience, as your insights help us continue improving the platform for both professionals and clients. Your feedback regarding the new calendar layout will be shared with our Product Team for review. Regarding loyalty rewards, please note that if you book your clients yourself (Pro Booked appointments) and the client is not logged into their StyleSeat account, loyalty progress will not be tracked and clients will not receive loyalty rewards at checkout. For loyalty rewards to be applied, the client must be logged into their StyleSeat account when the appointment is completed. If you need further assistance, please reach out to us at [email protected] with “App Review” in the subject line so we can connect and assist you further.