StudentuniverseStudentUniverse is one of the world's leading travel booking sites for students and young adults under 26. We’re partnered with more than 90 airlines including United Airlines, British Airways, Air China and more to give you exclusive student flight discounts that can’t be found anywhere else. On top of that, we also offer frequent promo codes to make your flight the cheapest it can possibly be. A little history: we launched the site in 2000 and students liked us so much that we were acquired by Flight Centre Travel Group in 2015.
Studentuniverse (studentuniverse.com) has 682 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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chloe
My college chainged date to start school. I have to cancel fright to make different date that I have no choice. I talked costumer service operator she said " I can't change the fright " I lost 100% I pay for air tickets which I paid. And I have to buy new tickets again.... There is No merit to buy this website if it comes treble like this.
Myles
Great experience and great prices as usual!
Vlad
Everything was very easy. I was happy to see good fares :)!
Cal
Mark was incredibly patient and explained how your company has to protect people from fraud. He offered to help me in my difficulties to make this work. I think he could have done better, though. The amount of stress I experienced from this phone call to get help sorta soured my first impression of your company. Perhaps Expedia or booking.com would have been more customer service friendly. Also, who the heck calls from an undisclosed number as a company in regards to fraud demanding credit card numbers! Super shady stuff. Great now I gotta watch my bank extra closely.
Response from StudentuniverseAug 24, 2020
Hi there, thanks for your review! We're sorry you felt the call soured your first impression, but glad you were able to get the answers and help you needed. Feel free to reach out to us with any further questions and know that your ticket is all set!
Olawale
Great discounted tickets that you cannot find anywhere else. Quality customer service with call back policy. Great site that is easy to navigate.
Ayana
The app crashes sometimes which makes booking hard sometimes, but overall a good experience.
Response from StudentuniverseAug 26, 2020
Hi Ayana, thanks for your review! We're sorry to hear you had issues with the app and will definitely bring that up with our team for improvement.
Val
Provides cheap and affordable prices for a broke college student like myself!
Response from StudentuniverseAug 13, 2020
Hi Val, thank you for your review! We hope you have a great trip and that we can help you find more cheap flights in the future!
UMER A.
I have never dealt with a more dishonest company in my life this is literally theft what they have done to me . My flight was cancelled back in June. I called and was advised a request for refund has been sent and just waiting on Royal Brunei to approve and it would take 2 to 4 months for their response which was a lie. I called Royal Brunei and checked with them and they said they had authorized a full refund and no cancellation fee back in June. Why is studentuniverse lying and holding onto our monyey which is a significant amount and not issuing a refund. Absolute disgrace i will be lodging a complaint with ATAS and AFTA and ACCC as they do not even have a complaint resolution procedure.
