StudentuniverseReviews of studentuniverse.com

Easy and cheap

I enjoy the student discount.

Best for cheap tickets and discounts

Have been on hold for over 1 hour to change a flight which was canceled due to border closures. My ‘rescheduled’ route is not possible due to border closures - so I have paid for a flight and now have an impossible route which can only be changed by contacting a company which is impossible to get a hold of. I’ve seen other reviews here have lead to positive outcomes - please contact me.

I was skeptical at first about the site being credible. After booking the experience was great. No issues, no problems! Easy check in

Studentuniverse Are the best 😻😻😻😻

Final review: Studentuniverse reached out to me again and I was informed that my full refund for my flight has been approved. Although this has taken some effort from my part, one has to appreciate that even under these horrible conditions for travel companies, they did everything they could to make it right for me. They showed me they care about their customers and I have changed my opinion about them. My intention is to use my reimbursement in a new flight with Studentuniverse when the situation improves. I hope this review is useful for anybody that has gone through the same situation. You should not let it go, some companies like Studentuniverse will listen. Edit: Following this review, I was contacted by a representative of Studentuniverse about my issues. This is a good sign and I could appreciate his intention to help me. He said hat he will try to request a refund for my ticket, which would be an acceptable solution for me. I am skeptical that this will happen but I will give them the benefit of the doubt. At least, I hope I will hear from them again with the final result of my complaint. If I get a full refund, I will spend it back on Studentuniverse when I need to fly again. In a few days, I will update this review and make it more positive if I get a solution. Original review: I tried to reschedule a flight that was cancelled due to COVID 19 and it was impossible to reach out to them. I called them multiple times and in one occasion, I waited more than 1 hour and no one picked up. The cancelation conditions with them should be illegal. If your flight got cancelled with them, you have no chance to get your money back or an equivalent flight instead. They take your money, they won't give you a service in return, and there is nowhere you can complain. Please stay away from them.

i had a problem changing my card info as it reached the limit and spent more than 30 minutes on international call waiting for someone to pick up the phone and spent another 10 minutes waiting them to solve the problem then they told me that nothing they can do and the only way is to cancel the reservation and try again with the new card information and i had to buy it 80 dollars more expensive as the price raised while im waiting i spent around 40 dollars international call spent another 80 for the new price 120 dollars because u dont have options to edit credit card infos what a great company