StudentuniverseReviews of studentuniverse.com

It was quick and easy to navigate. The only drawback was there’s no place to enter your tsa #.

Shit. Unhelpful.

horrible. I had a multiple fraudulent charges from their company after putting in my credit card information! stay away!!!! They replied: so I called customer service. THEY DID NOT HELP AT ALL!! DID NOT INVESTIGATE. They told me a manager would call me back. It’s been a week and when I followed up a person told me they probably would never call me back… thanks for the reply though! Nice to know you are about your public appearance :)

I booked and paid for a flight to Portugal and purchased travel insurance. The flight was on Air Lingus. My mother in law got ill and we had to cancel the trip almost 10-months before the flight because we were going to have to take care of her. The agent at Student Universe told me that our flight was non-refundable and that we should use our trip insurance that we purchased through them to get a refund. The amount of paper work and backup the insurance company required was unbelievable. I think they do that on purpose so people just give up. Long story short, they denied our claim stating that it wasn't covered and we were out $1,200.

We booked a flight to the UK, all fees paid, only to find out after I rang today was the flight price was increased and the flight was cancelled, with no correspondence from them, nor a refund at this time….the last email I received was that the trip was confirmed! Had I not have rang I would still think we were going? I am so disappointed with this company I will not use them again, I also wonder if any other people are in the same situation as us and think they are booked? I scored them a 1 only because there was no zero.

Scam!... called them 8 times and sent multiple emails, spent hours on the phone over two months and they couldn't fix a scheduling error the airline had made which would result in a missed connecting flight. They told me they 'couldn't get onto' the airline to fix the issue, 'waiting for hours for the airline to answer their calls' etc... Ended up calling the airline directly myself a couple of times, they answered the calls immediately and fixed the issue in ten minutes... Studentuniverse is a scam service pretending to be a travel agency. Do not spend your money here.

Booked a trip with stay and flights. Got flight confirmation, but nothing about hotel. Reached out to hotel and they had nothing of a reservation for me. Student universe customer service did nothing for me besides asked me to confirm my email 7 times. I’m sure they do this to make you give up.

AVOID THIS COMPANY! THEY WILL TAKE YOUR MONEY AND RUN!