Rebecca R.
StudentUniverse Staff Rocks!
StudentUniverse Staff Rocks! They will help you right on the spot!

StudentUniverse is one of the world's leading travel booking sites for students and young adults under 26. We’re partnered with more than 90 airlines including United Airlines, British Airways, Air China and more to give you exclusive student flight discounts that can’t be found anywhere else. On top of that, we also offer frequent promo codes to make your flight the cheapest it can possibly be. A little history: we launched the site in 2000 and students liked us so much that we were acquired by Flight Centre Travel Group in 2015.
Studentuniverse (studentuniverse.com) has 682 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Rebecca R.
StudentUniverse Staff Rocks! They will help you right on the spot!
Sara
Student Universe is great for discounts until there are any issues with the flight. I added no questions asked travel insurance to my flight and they have done nothing to refund the money. They notified me after requesting a refund that the travel insurance is provided through a third party. The third party makes you jump through many hoops and after one month the refund is no closer to getting back into my account.
Response from StudentuniverseAug 31, 2022
Hi, sorry to hear that. We understand it can take some time for a refund after filing a claim. We can only help you change/cancel your flight/hotel bookings under the airlines'/hotels' policies. We would recommend you follow up with an agent from the insurance company again and request expedite processing. Thank you.
Azhar V.
Its my first time am really worried butt am really grateful you’re support team and your services
Pavan R.
It was really good experience, i loved to recommend this to my friends.
Valentina I.
Eazy to book, prices are cheap and customer service is excellent
Brittany P.
You have to fight to use your credit. Anyone that planned to study abroad in 2020-2021 good luck trying to use your credit. Even if you finally fight with them and they let you use the credit it has be used for ONE flight! So if you are no longer planning to go abroad it is difficult to use the money. I ended up loosing a lot of money but better than wasting it all. Student Universe do a better job of assisting students that don't have money to lose.
Response from StudentuniverseAug 24, 2022
Hi, we are sorry about your experience. We understand how hard it was during the pandemic: we had to let go some of our best employees, we witnessed our family and friends got terribly sick, we took 12 hour shifts to help customers cancel/change their booking... However, when it comes to the use of credit, we wish we could determine the rules regardless what airlines say. We could only wish; it is the airlines that make the rules, such as the use in one booking. We could only try to get better deals from different airlines so you could save a bit more instead of paying the full price. If you have other concerns, please contact the airline and address the issue. We are sorry, and we will always do our best to assist.
Maureen K.
Fantastic prices. Responses fast Easy booking Added extras like a discount for first booking Friendly
Kalolaine S.
I find Studentuniverse website easy to navigate and uncomplicated. Great price and I find everything I need to know before I book. Pleasant experience for me. Thank you Student Universe.