StudentuniverseReviews of studentuniverse.com

As a longtime user of Student Universe, I can fully endorse that they are the best forum I have found for booking flights. 90% of the trips I have taken in the last few years have been booked through Student Universe because I always check their offers first and they just tend to be cheaper. Their website is well organized, streamlined, and easy to understand. They are diligent about promoting discounts and promo codes for users and even send follow-up messages to support travel plans! Finally, Student Universe offers great customer service. Their staff is friendly and patient when making changes or accommodations. They have helped me in getting out of some inconvenient or accidental bookings, and they are always so professional about it!

Some flight connection got canceled, and they assisted very well in getting a replacement flight and a refund.

Awesome easy web site to manueover.On top of emails making my trip less of a nightmare.thanks you guys

this is a great site to book tickets for students with reasonable prices as compared to other sites. customer service is great, they guide through every difficulties you get through the booking process

To begin, I do appreciate their prices and student-oriented packages as well as pretty good customer service that answers with a human on the phone every time within a few minutes. However, I had two bookings that went awry and received no compensation for cancellation and seat changes. Three months later, I found out that Student Universe had stored my credit card information and began charging me for subscription fees (that I did not consent to) and random ubiquitous charges that weren't quite explained. After just a few months they will still have your credit card on file, but they won't store your flight confirmations and bookings. How does that make sense? Make sure you opt out of them selling your information at the bottom of the website too! Although they DO offer legit tickets and bookings, I would NOT recommend this company at all. Kiwi.com has FABULOUS deals, great customers service and better communication with more transparency. Be Aware and Block Them From Your Bank Once The Transaction is Final! Pay attention to information selling disclosures and consider getting full-refund insurance (or simply don’t use them)! They have shady subscriptions that you don’t consent to and customers service is trained to answer questions about information selling and storage.

It’s a good and fast service.

Easy to use website Awesome prices Prompt email confirmations and itinerary

HUGE SCAMMMM!!!!!!! They can't even match the price displayed on the web site. I tried to book a flight but i received an error message. I call to solve this issue. 1 minute after my call them the price increased due to extra fees.