stretchzone.comReviews of stretchzone.com

Scam, scam, scammers. This people just give you a stretch the first day off your appointment for free and engage you in an expensive contract for 2 months, the following therapy is only 30 minutes, always the same stretch, nothing else, is like go go, if you don’t cancel 30 days before the contract they charge you no matter, even if you call them and let them know you are finishing the contract, i follow up all the procedures, and when I try to finish our agreement, they told me to do it on the App, which is totally and completely impossible to do I went there to the office I talked to the representative who was the one who gave the stretch, he says is ok and did something in the computer in front of me so I trusted he finish my contract with them, next month they charge me not only once but two times in the road, so the make me pay double in one month, I went there again to see what happen and the guy told me I have to check an Email he sent to me and finish my contract with a click on that Email, but he never told me that before or the day I went there to end contract, DONT GO THERE, at the end with too many manipulation on my mussels i got a Neuropathy and now I have to go for MRI , take my advise do not go there, they just try to get your CC NUMBER and keep charging you no matter, the government should take care of this kind of business. I’m in contact now with the better business bureau office and see if I can get my money back for the extra charges they make pay after I finished my relationship with them, wasting my time my energy and on top I got Neuropathy due to much manipulation of my mussels I don’t really recommend to any one to go to this place. Scammers

I have been struggling w/lower back issues for years-tried acupuncture, electric stimulation, chiropractic, dry needling, physical therapy, massage and the Stretch Zone helped immediately and continues improve my condition. AJ and Melanie have been terrific, highly recommend!

Stretch Zone is sneaky with their cancellation policy, which states that you must give them a 30 day notice. If you want to cancel within the first month of membership, you are still on the hook for another month's payment. They have no policy for those wishing to cancel within the first month of membership. Essentially they are collecting a minimum of 2 months worth of membership by manipulation, which they don't disclose that at time of signing up. I signed up on July 14 for a month. Due to injury, I need to stop going. I called August 14 to cancel my membership and was told that I will not get a refund as I did not give the 30 day notice. How could I have given a 30 day notice when I only signed up 30 days ago?? They are manipulative and dishonest. I asked for corporate contact information, Stretch Zone said they didn't have it....

When our local manager left and the regional manager took over the atmosphere, attitude and service went downhill FAST!!! I will never go back and the last comment she texted me: “you signed the membership, I don’t know what else to tell you.” Yes I did but your attitude and service SUCK!!!! Not helpful!!!

When I signed up at the Wellington, FL location, the person in charge gave me a tablet to add my signature but did not mention that if the treatment does not work well for me (I am 67 y.o.!), it will take 30 days even to submit the request, I will have to ask them for a link. I found that information (in tiny print, of course!) in the contract text that was emailed to me. I did not feel well after the first session and was not up to reading that night. I also decided to see if another session or two will help me feel better. After the third session I spoke to my doctor who told me to stop this treatment immediately. This is when I looked for a cancellation link on my SZ page but did not find any! I checked the contract and found out that I had to ASK them to SEND me a link to cancel and that it will take 30 DAYS to go into effect, and - drum roll! - if the renewal day falls within these 30 days, they WOULD CHARGE me anyway. It means that if I wanted to only try the service, I should have requested a link and submitted the cancellation on the same day I signed up! This tells you all about the TRICKY and DISHONEST practice of the company that cares only about your money, not your well-being! STAY AWAY!

Great Friendly Staff who listen and works to match your needs. Great new facility who willing to help you reach and exceed your fitness goals. Definitely will be back !!

AVOID THIS BUSINESS! The therapy is good. The therapist are hit and miss and many therapist have departed due to issue below!. UNETHICAL BUSINESS PRACTICES! Cancellation process is horrific ("vague" "a link will be sent" is required to do so! And then... crickets) 1. Link was requested and promised on 6/28/25. Never received. 2. Multiple phone messages left- NO RETURNED CALL to date. 3. They are ONLY about your money- NOT YOU THE PERSON! Predatory practices (so much for being in the SERVICE industry!!!) that we will challenge! DO AND BE better! We will be taking action!

The people managing these franchises are snakes, say everything that is wanted during the trial session/trial period, as soon as a membership is agreed to, you are now on the hook for crazy fees, difficult cancellations and all their lies. They will tell you cancelling is not an issue, just cancel before the next time the renewal date triggers and expense, this is all bull$h**, they will claim otherwise and continue to charge, lie and steal from you. Buyer beware.