StraighterLineReviews of straighterline.com

Had a great experience

Able to work at my own pace and around my work schedule

The course was fine, however the proctored final test was a disaster. Took 3 weeks of scheduling different tests to complete it due to a variety of technical problems

The worst website I have ever used and worst course I have ever taken online. Website takes forever to load (about 8+ seconds) to go from one question to the next on quizzes and navigating the site in general. You can click on a link to go to the textbook and it will take you to the home screen of the website instead, this is the case for many different links and makes it take several minutes just to open the textbook for when it eventually works. You WILL spend more time on average waiting for the site to load properly than actually completing the quizzes (as the timer continues). I have looked it up and know for a fact I am not the only person with this issue. Assignments and quizzes are horrible preparation for the exam and extremely unrelated. I am taking an accounting class and while the quizzes asked simple true/false questions about definitions of random terms hardly mentioned (which by itself is ridiculous) the exam makes you solve math equations that it never asked you about before as well as throws in lots of irrelevant data to try and make you mess up. What is the point of the homework and quizzes if they only relate to about 5 of the 25 questions on the exam?? Possibly one of the worst parts of this whole experience is that the quizzes hardly ever explain the correct answer if you get it wrong and the exams provide NO feedback at all on how to fix your mistakes despite it giving you 3 attempts to take the exam. How are you supposed to learn if you are never given the opportunity to? That's the worst part, this site contributes absolutely nothing to you actually learning. They give you access to a textbook that they did not create and revolve your assignments around that without providing anything to help you grow. If I could give 0 stars I would. The only thing I am getting from this course is frustration and a loss in my bank account. I will never use this site again, I only wish Sophia.org was accepted by my school for this course so I could go back there.

It’s was a good educational class. I learned more than I expected. Doing the presentations built my confidences to ask questions and answer questions.

The information given to students differs from what is provided to the graders. This information was confirmed to me by a specialist, Niki. The “Student Advisors” apparently don’t have direct contact with the graders either, and have to use their Academic Team to bridge the gap between them. Such a breakdown in communication directly affects the student. I had to contact three different “advisors” across two mediums just for the expectation discrepancies to not be resolved. I had to submit the same assignment at least three times because the graders used an outdated rubric. This was again confirmed by the “advisors” I spoke to. Such deviations from what is provided to students is absolutely detrimental to the learning process and prolonged the time it took to finish the course by at least a week.

The courses were easy to access.

I say this honestly and without emotion. Your courses were too difficult, too expensive and too frustrating. Your association with Proctor U was too disconnected. When I had problems with scheduling each organization pushed responsibility off on the other. In the end I had to pay more money for a mistake that was made by Proctor U. There is very little empowerment of employees to fix problems. I felt very little support while taking the class. The videos were better on YouTube. Overall I felt like StraighterLine was there to take my money and offer me very little in return or customer service. I took my money to Sophia Online and had a much better experience in the course content, success in passing the course, customer support and value for my money