StraighterLine Reviews | Read Customer Reviews of straighterline.com

StraighterLine Reviews | Read Customer Reviews of straighterline.com

StraighterLine reviews

Showing 51 reviews with 2 stars · Clear filters

Troy
Oct 25, 2025
I was having connection issues while…
I was having connection issues while taking one of the test and when I went back to redo after restarting it logged it as test attempt
Response from StraighterLineMar 10, 2026
We understand how disruptive technical issues can be and how they can impact your ability to stay on track with your coursework. StraighterLine continues to advance its platform through ongoing technology upgrades designed to improve system reliability, speed, and the overall user experience. These enhancements focus on strengthening platform infrastructure, optimizing performance, and maintaining a stable, scalable learning environment. If you’re currently experiencing a technical issue, please reach out through our Help Center at helpcenter.straighterline.com with your account details so we can work towards a prompt resolution.
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Francis
Jun 8, 2025
Sincerely speaking
Sincerely speaking, I have completed some of yhe modules on the classes I enrolled. But till now, am not seeing anything that show that my courses are on progress. Please where do I start from? I thought by now I would have gone far? Or could it be am doing the wrong thing.
Response from StraighterLineMar 10, 2026
We understand how disruptive technical issues can be and how they can impact your ability to stay on track with your coursework. StraighterLine continues to advance its platform through ongoing technology upgrades designed to improve system reliability, speed, and the overall user experience. These enhancements focus on strengthening platform infrastructure, optimizing performance, and maintaining a stable, scalable learning environment. If you’re currently experiencing a technical issue, please reach out through our Help Center at helpcenter.straighterline.com with your account details so we can work towards a prompt resolution.
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Khoi
Jun 3, 2025
The quiz wasn't right
The quiz wasn't right. It stated I answered correctly but didn't give me the points for it.
Response from StraighterLineMar 10, 2026
We’re sorry to hear about your frustration with grading. StraighterLine uses standardized rubrics to maintain consistency across evaluations, and assignments are reviewed by qualified academic professionals. We have also strengthened internal processes to ensure rubric alignment and clearer communication between graders and students. If a discrepancy has occurred, please reach out to the Support Team through the Help Center at helpcenter.straighterline.com with your account details. Our team will be happy to personally review your case and assist you further.
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Brittney
Jun 1, 2025
The log in process is awful and it…
The log in process is awful and it regularly tells me my credentials are wrong, when I try to reset my password I don't receive an email and it generally takes me 5-10 minutes to figure out how to log in again.
Response from StraighterLineMar 10, 2026
We understand how disruptive technical issues can be and how they can impact your ability to stay on track with your coursework. StraighterLine continues to advance its platform through ongoing technology upgrades designed to improve system reliability, speed, and the overall user experience. These enhancements focus on strengthening platform infrastructure, optimizing performance, and maintaining a stable, scalable learning environment. If you’re currently experiencing a technical issue, please reach out through our Help Center at helpcenter.straighterline.com with your account details so we can work towards a prompt resolution.
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Mattie
May 2, 2025
Navigation and logging in
I am having the most difficulty logging in and staying logged in. The password and username are always taking up too much time. Are there any shortcuts?
Response from StraighterLineMar 10, 2026
We understand how disruptive technical issues can be and how they can impact your ability to stay on track with your coursework. StraighterLine continues to advance its platform through ongoing technology upgrades designed to improve system reliability, speed, and the overall user experience. These enhancements focus on strengthening platform infrastructure, optimizing performance, and maintaining a stable, scalable learning environment. If you’re currently experiencing a technical issue, please reach out through our Help Center at helpcenter.straighterline.com with your account details so we can work towards a prompt resolution.
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Sieana
Apr 23, 2025
The calculus course videos bear no…
The calculus course videos bear no relationship to the ungraded or graded quizzes I’m asked to complete for each section. I am forced to find outside resources to complete the quizzes. I googled and saw this is a common problem people have with your course. Should have googled that before I paid, but here we are. Why am I paying for this if I have to build my own curriculum and teach myself to your test rather than use resources I’m supposed to have paid for?
Response from StraighterLineMar 10, 2026
Thanks for sharing your feedback. StraighterLine courses are designed to be flexible and self-paced, giving students the ability to move through the material on their own schedule. We know that learning styles vary, and this format may not be the right fit for everyone. Our courses include structured lessons, assessments, tutoring support, and academic resources to help students stay on track. We regularly review our curriculum and assessments to ensure they’re clear, aligned, and academically rigorous. If you experienced specific concerns with the course content, we'd be happy to have your feedback. Please feel free to contact our academic team directly so they can take a closer look.
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Henriette G.
Apr 18, 2025
So, I've signed up for the microbiology and lab class, but I didn't receive a receipt or confirmation.
So, I've signed up for the microbiology and lab class, but I didn't receive a receipt or confirmation.
Response from StraighterLineMar 10, 2026
We’re sorry to hear that you felt unsupported. Timely and clear communication is important to us. We’ve made improvements to our support processes, including expanded response coverage and clearer ticket tracking to reduce delays. If your issue remains unresolved, please contact the Support Team directly at helpcenter.straighterline.com and reference this review so we can prioritize follow-up.
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Paula
Apr 16, 2025
There is no way to tell which topic of…
There is no way to tell which topic of the sections of the class you have completed 100%. Also have not found a way to flag something if I want to go back and review it at a later date.
Response from StraighterLineMar 10, 2026
We understand how disruptive technical issues can be and how they can impact your ability to stay on track with your coursework. StraighterLine continues to advance its platform through ongoing technology upgrades designed to improve system reliability, speed, and the overall user experience. These enhancements focus on strengthening platform infrastructure, optimizing performance, and maintaining a stable, scalable learning environment. If you’re currently experiencing a technical issue, please reach out through our Help Center at helpcenter.straighterline.com with your account details so we can work towards a prompt resolution.
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