stoveguard.comReviews of stoveguard.com

Do not buy. It’s basically a piece of cardboard. Left several messages and emails No response. Will have to dispute. What a pain.

If zero stars was an option, I'd do that. No delivery, no shipping updates. Very sketchy operation. Taking legal action. Avoid this vendor completely.

I placed an order for my GE Monogram stove top on Dec 16 2023. I never received it and they never answer the phone or emails. I asked to cancel the order… no response. This is a scam company! Stay away!

If I could leave zero stars, I would. Everything about this purchase has been unpleasant. This includes the product and customer service. My stove has 3 different sized burners and all 4 holes were cut the same size on the product. Customizable, huh? I guess if the stove has 4 burners the same size it is customizable. I purchased in late November for a Christmas gift for my wife. She opened it on Christmas and I immediately sent an email on 12/27 asking to return it. Didn't get a response after emails and phone messages until January 4. Guess what? The 2-week "fine print" return policy says it must be returned within 14 days. OK, Im screwed--again by this company. The email that I finally did receive from them (Dan is who is was from) said that their ratings are 4.8 out of 5 stars on their web site, which I saw it was. I was not given the courtesy to leave feedback on their web site, however. When I attempted to submit feedback, "the web page is currently down!" How convenient. Look at the ratings for them on this site......1.8 our of 5 stars. Even at my age, 66, I can still learn a few things. One of them is not to ever ever purchase from Stoveguard again. You can learn from my mistake! (I still need a cover for my wife's stove, ugh!!!).

It is a heavy duty Vinyl and would very easy to clean but it did not fit and when I sent it back I never got a refund. It was disappointing because when I called they said; “Just sent it back with your sales Reciept and we will credit your credit card”.

Very disappointed in my stove guard. Doesn't fit close to the burners. Messes can leak down under it. I'll still have to clean my stove top. So now I have to remove the grates and the stove guard to clean it. I hate cleaning my stove top. I can't see that stove guard will be of any use at all!

I was expecting the product to be one piece to cover the complete top of my stove, but it was in 3 pieces and does not lie flat. When asked via email what my options were they said for me to cut it(destroy) into 4 pieces and then they would offer me a refund minus $15. So I should just throw $15 away? Very poor customer service and bad business dealings.

Website picture shows one piece, but was sent 3 pieces. How would that prevent spills? I was told to cut-up the guard and send a pic in order to receive a refund. Also told a $15.00 fee for the custom design. It has been 8 days and no refund, email or phone call.