TPO Mobile USA Reviews | Read Customer Reviews of store.tpo.com

TPO Mobile USA Reviews | Read Customer Reviews of store.tpo.com

TPO Mobile USA reviews

225 approved reviews, newest moderated first

VICTOR B.
Aug 15, 2017
Good service for great price
Good service for great price
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Dallas P.
Aug 15, 2017
Excellent people
Great service provider for all your favorite devices
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COLLEEN C.
Aug 15, 2017
Limited customer service hours
Limited customer service hours. My charity never received a check from TPO. Their chip lasted six months and they wanted me to wait without phone service for two weeks for a new one. CSR told me no other options. CSR told me they couldn't correct caller ID on account.
Response from TPO Mobile USAAug 16, 2017
Hi Colleen, We are sorry to hear you about your experience. We would like look into this in further detail. If you could, can you go to the below link, and submit a ticket with your customer information, and contact information. Thank you. https://help.thepeoplesoperator.com/hc/en-us/articles/207301495-Contact-us
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Angie C.
Aug 15, 2017
Great prices
Great prices. I get to donate to one of my favorite charities through my bill payment.
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SON N.
Aug 15, 2017
TPO service needs to improve
I am rating based on the signal strength I got on my cell phone. Instead of using 10% to donate to charity, TPO should invest money on the quality of service including services from your employees. Your service is very lousy. I have a problem of accessing to my account, but had called up to eight people at TPO, and as of today, none of them could help me solve the problem.
Response from TPO Mobile USAAug 16, 2017
Hi Colleen, We are sorry to hear you about your experience. We would like look into this in further detail. If you could, can you go to the below link, and submit a ticket with your customer information, and contact information. Thank you. https://help.thepeoplesoperator.com/hc/en-us/articles/207301495-Contact-us
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MELISSA M.
Aug 15, 2017
Spotty service
Spotty service. Quite a few places in CT i cant get a lick of service. Lost MMS over a month ago and I get a reply to my help request every 10 days or so... and still havent fixed it. Promised a credit on my bill for the inconvience but still got charged full amount. Guess you get what you pay for.
Response from TPO Mobile USAAug 15, 2017
Hi Melissa, We are sorry to hear you are having issues. We would like look into this in further detail. If you could, can you go to the below link, and submit a ticket with your customer information, and contact information. Thank you. https://help.thepeoplesoperator.com/hc/en-us/articles/207301495-Contact-us
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VANDA P.
Aug 15, 2017
It's nice
It's nice. The signal is good but one month I got the experience that I can use all msg, internet and call/receive for 2-3 days but that is only once time
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FRED
Aug 15, 2017
Works well
Works well, good price
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