INMOTIONReviews of store.inmotionworld.com

In reply to my last review, NO, I don't have the wrong store. YES, as I mentioned, I bought the scooter through Amazon; that part is correct. HOWEVER, the warranty is through your company, not Amazon. So, my last review STILL stands. The only reason you are replying now is because I had to post reviews in order to get a reply. Crazy how that works. So, both this and my last review are for the INMOTION store. The only mistake here is that you guys think its ok to take a whole week to come up with a solution when I explained how urgent this matter was to me because I depend on it to get to school and my classes. The customer service is 10/10 DON'T RECOMMEND! It's insane that just because the scooter was bought through Amazon, you want to wash your hands as if your service is immaculate, and it's not! The warranty is through INMOTION, not them.

I’ve had a great experience with INMOTION and their products. From the moment I placed my order, their customer service team has been responsive, patient, and professional—always willing to help with any questions or issues I had. Their products are top-quality, thoughtfully engineered, and built to last. Whether you're new to electric unicycles or a seasoned rider, you can feel the difference in the design and performance. Highly recommend for anyone looking for reliable performance and solid after-sales service. Keep it up, INMOTION!

InMotion is selling the RS and RS Lite with faulty controllers which put rider safety at risk. They know this and don’t care. Beware Error 117 and 217 refer to controllers failing and cutting power to your scooter while in use. This left my scooter dead in the water in the middle of high speed traffic, others have reported the scooter failing while climbing bridges and on steep inclines. They ship the scooters knowing the controllers will fail but do not care. I have just a few hours of use on mine at 200 miles and it’s now failing. InMotion is playing with peoples lives.

INMOTION has great customer service thus far. Mind you I understand that the product I’ve purchased from them is cutting edge technology within its niche so understand there are going to be potential problems. It seems that INMOTION understands that as well and has backed up their product with the service it would require to maintain a solid customer loyalty base. It is obvious they take safety and quality very seriously. Will continue to buy current and future EUCs from them!

Great product, bought the Air Pro, good power and smooth ride

Had a problem with a payment app. The Klarna app. I couldn't resolve my issue with Klarna, Inmotion paused my order until I resolved the problem and allowed me to do a reorder with a different payment / credit card. Great customer service. I was also able to actually talk to customer service representative. They then cancelled my pending Klarna order. Klarna wouldn't change my purchase choice.

INMOTION’s customer service is Awesome!I had a situation were I ordered one their EUC’s a week ago for a really good price so excited,However upon check my order status via their website I noticed that that EUC was again marked down to a even lower price than what I paid,So I reached out to them to express my concerns about it because I didn’t understand why in such a short period of time and that I was disappointed, within no time I got a response from them expressing to me they were sorry that that happened to me and that priced can fluctuate from time to time. So to make things right they offered to throw in some accessories to make things right which made me feel at ease,I really appreciate how they handled the situation, it showed me that their not just a company that’s only interested in making a sale, But they actually do care about the people/customers that purchase their products. That type of customer service is priceless!Thank you so much for being so understanding I would highly recommend to anyone looking to get into the The World of EUC riding to work with this company. My experience has been great

Inmotion went Above and Beyond to accommodate my need & get my V12Pro order put together. Thanks for the friendly & prompt customer service & support.