INMOTIONReviews of store.inmotionworld.com

My new V9 just arrived and on September 29, 2025 I unboxed and updated the firmware. Several functions do not work now. I have zero miles on the wheel. I contacted inmotion support and they said "1-2 days before we can get back to you with a solution". I wait 2 days and... nothing. Support told me "Just ride the wheel. Those functions won't impact how the wheel rides." I told support this is the equivalent of buying a new car and driving it off the lot only to discover the radio doesn't work then being told by the sales person to "just drive the car and stop worrying about the broken radio." I told inmotion I want to return the wheel and get a refund and that is when they stopped communication with me.

The team responded well and took care of my problem. The only thing I would change is to have the same agent follow up. I had to repeat my S# and Order# a few times.

I have really no complaints. The reply was fast and very helpful and helped perfect to get my wheel fixed.

Great and quick support, easy fix to an issue I gotta hand it to Inmotion team

Fast responses, great information, great team!

I am extremely satisfied with my InMotion electric unicycle. The build quality is excellent, it rides smoothly, and it is reliable for daily commuting and leisure. It has exceeded my expectations and makes riding a truly enjoyable experience. InMotion designs high-quality, innovative electric unicycles that are durable, efficient, and fun to ride. Their attention to detail, advanced technology, and focus on rider experience make them stand out in the market. I highly recommend their products to anyone interested in EUCs.

The customer service reply quickly.

Professional and courteous - very knowledgable about their products - patient and willing to help - A+ support