Jeremy
First time renting a storage and the …
First time renting a storage and the experience was great! Lori was Excellent!
At Storage King USA Self Storage, we are dedicated to finding new and innovative ways to meet all your storage and space requirements. Our professional & knowledgeable staff, convenient locations, modern facilities, convenient truck rental and competitive pricing are keys to customer satisfaction. We strive to be both sensitive and attentive to your storage needs and work hard to maintain a clean and secure environment for your belongings. At Storage King USA, the customer is always King!
Storage King USA (storagekingusa.com) has 724 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Jeremy
First time renting a storage and the experience was great! Lori was Excellent!
Customer
I don't know why I reserved this storage the only reason is because it is close Otherwise I would not recommend to any body
Lawrence F.
Very good experience and friendly staff!
Rob P.
From options to pricing, from environment, to ease of storage, spot on!!!! Staff was well educated and met our every need. Facility was clean and the climate perfect for storing the contents of our home.
melissa B.
when i went to reserve my unit the lady in the office couldnt concentrate for her new "honey" coming in while she was working so nothing was told to us about having the truck back by 9 so they kept our deposit after we put gas back in the truck to where it was when we picked it up totally a rip off in my opinion and we are still waiting to hear back from higher up because the manager deborah couldnt seem to give us a number to speak to her boss ....very dis satisfied!
Response from Storage King USAJun 8, 2017
Hi Melissa we looked into this issue and the manager reported back that instead of 24 hours, our truck was borrowed for up to 3 days. So it looks like the issue is not so much that it wasnt back by 9 the following day, but someone had it for up to 72 hours.As far as the $50 deposit, $40 was used to refuel the truck and $10 was returned.Please contact [email protected] if there is any way we can further assist you with this matter. Thank you.
Eddie and Gretchen (service D.
These guys helped me in unimaginable ways. They were there to help when I couldn't get help from anyone else in unloading my belongings. They say no one helps others without an agenda, im so glad that I've met Don and the wonderful Green Mustang lady. This review is the least I can do for all that you've done for me. God bless and thanks for everything from the bottom of my heart.
Carol S.
Very friendly. Units are clean and they listened to our needs to help us find the best unit available out of many options.
Customer
Good condition