Storage King USAReviews of storagekingusa.com

we needed a storage unit immediately. Storage King was kind and helpful.

Easy as 123, in and out! Boom.

Excellent facility with very helpful staff! This leads to a great customer experience!!

Friendly and best in homestead

Fast, check out, friendly manager. Very professional and knows her job well.

Everyone we worked with was helpful, professional and courteous. We were given all of the rental details and were shown the unit before renting it.

Staff or thorough and fair. They worked to get the best possible price for us while switching to a larger unit. I didn’t feel as though they were trying to price gouge me.

Storage King took over the RoboVault facility with which we have maintained a storage space for years. In the process, their billing ran afoul of our autopay credit card and they never bothered to let us know by email that there was a problem. Instead, they started adding late fees. The email they sent to announce the takeover falsely claimed you could manage your account online on their website, but there is no such feature. You have to actually call in and speak with the very rude and inflexible manager on site. We called them to fix autopay as soon as we found out, but the manager refused to waive a measly $10 in late fees even though we were re-establishing autopay. All they care about is getting your money. If you want respectful, customer-friendly service, or a modern online self-service, go elsewhere!