StoneberryReviews of stoneberry.com

I bought rings from here last year and they tarnished within a week. They were suppose to send return labels but never got but they sent me to collections.

Well I bought a 10 k gold bracelet , Had to make a down Payment , Did not like the bracelet , Sent it back for a refund , Well they did not put the money back on my , sent me a refund check , Lost the check talked to a supervisor he said he send a new check out , it been a month it has not come , I have called Better Business bureau , And have talked to a Lawyer , HE want the home Office address and the President 0r CEO name , IM going to my money back if it cost me $500

Ordered a toy, they cancelled and said it was OOS. Still available on their website. Tried ordering again. Same message. Seems like they just want your information. STAY AWAY.

NO ONE answers the phone!!!!!

Ordered a cookies jar chipped when arrived sent back for new one had to email them twice to find out a month later they were out of stock no one told me told them to take me off their mailing list they said ok like it was no big deal didn’t care that they just lost a customer bad customer service my first and last order

This is the absolute worse company that I have ever engaged! The customer service team lacks professionalism and knowledge of their own systems! I opened this account in December, paid it off in April and closed it! Terrible terrible service!

The worse customer service ever. I placed and order, made the down payment and received a letter 3 days later that said it could not be processed. I sent an email and asked about my refund when I finally got a response I was told that my card wasn't charged. I sent a screenshot and was then told that my money will be refunded. Waited again and still no money so I sent another email and was told that I will receive a check thru the mail. I let them know I didn't pay with a check so I wanted to get my deposit the same way I paid it. I finally got someone in customer service and got hung up on the first time. The 2and time the lady told me they just sent a check (that fast) for my refund amount and she also said they could couldn't cancel it and pay me on my card. Now when I was telling her that I was told I couldn't get it back on my card she said that wasn't true. It's a bull crap company. They will take your money! Do not waste your time

I recently purchased the Best way 3-1 couch and I love it! Best purchase I've ever made. Worth it's price