StoneberryAt Stoneberry you’ll find a huge selection of popular items such a brand-name electronics and appliances, home furnishings, jewelry and much more – all in one place.
Stoneberry (stoneberry.com) has 152 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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(Thomas)
Excellent customer service! Ken was very helpful and patient with me while i looked for my order number; he also gave me a very good discount which made me a very happy camper. I've ordered from Stoneberry in the past; numerous times because i love their quality products; this is a good company in my opinion; overall i am very satisfied with doing business with them. Great job.
Audrey Beauleau V.
I just tried to order sheets. By the time I was done with their survey. I was not allowed to complete my order unless I ordered a magazine. Then went to the reviews. Threw that catalog right in the trash !!!
SSP
We ordered 2 items. One called a heavy duty extra large dog crate. It is flimsy and won't stay up. It is NOT extra large. The second one was a 2-piece bathroom set that came out amid several bits of loose carpet material. Thinking it was just poor packing procedures we put it down. It is very small compared to pictures, VERY thin and that carpeting material? It came from the product which is falling apart and leaves dye on wet feet. Since it's a red product it looks like someone's leavibg bloody footprints. Very disturbing event. Trying to return and cancel this, they want us to pay to ship them back.
Gammaster 0.
i find the customer service HORRBILE you have to wait almost 25 minutes to get to speak to some one about your account.They are the worst customer service ever SLOWER THAN CRAP!!!!!! All the customer service Reps re RUDE AS HELL!!! I wouild never and I me never use this CRAPPY Company. again. You cant get half of the items in the catlog if you want a ps4 or xbox one or Nintendo if you live in new York state witch is BS.ANY CUSTOMER SERVICE REPS SEE THIS NOTICE YOU SUCK!!!!!!!!!!!!
Derek Lubinski (.
I ordered the items on December 29th 2018 and Called about 4 times to confirm there was no issue and that I could expect my order to be sent out. I was told all 4 times that everything was good I could expect my items withing 2weeks besides what maybe on back order ... I went to view status this morning and with out contact or forwarding they cancelled my order on the 1/7/2019. I contacted them and was only told I need to speak to this dept then transferred to another and another only to be hung up on after 80mins of holding. I need some answers so i know this is a legit company.
Iris M.
How can I speak to a supervisor? I waited 34 minutes for a Customer service rep to pick up my call
Laura H.
I have bought a few things from here, normally have no problem but I have been trying for 2 weeks to get a problem resolved with a tv/dvd player and they aren't any help at all. I've been put on hold for up to 26 minutes waiting for a resolution only to get hung up on. I am done with these people..and the customer service supervisor wasn't very pleasant.
Jay H.
I had a perfect account, I live in Florida, and in a Mfg home and it was lost in Irma, then laid off from my job as a direct reflection from the hurricane. I caught my account up, paid accordingly and then paid it off. I notified them as such. I recently wanted to purchase some kitchen items and they wanted 100 percent up front! I have been back to work and the purchase was only 200.00 dollars! They said because I was out of work, even though it was a hurricane, they couldn't grant me credit. These people OVERCHARGE terribly, and then insult you...and I stayed in contact. I wouldn't reccomend them to ANYONE!
