Our limitless design potential is highly-valued and has greatly contributed to the growth and diversification of our client base, which includes the retail, hospitality, interior design, consumer-direct and commercial markets, as well as do-it-yourself...
FenchelShades (fenchelshades.com) has 13 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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Janet B.
I have been looking to replace shades on two antique lamps for a very long time. I tried every store you could think of and no one could make the shades for these lamps. I found Fenchel and I’m so glad I did. I ordered two lampshades and was blown away at how gorgeous they were. I had called to review my specs so that I didn’t miss anything and the customer support was terrific. I highly recommend this company.
Isabel G.
If I could give them 6 stars I would. I ordered a custom shade, and unfortunately when the lampshade arrived, the the dimensions I had chosen really didn't look right on the lamp base. Despite this being entirely my fault, I emailed them asking for advice on the correct dimensions, and the possibility of a partial refund to go towards the new shade. They gave me a VERY generous discount AND spent 15 minutes talking through the new shade dimensions with me on the phone (shoutout Gail). This is the type of customer service you just never seem to get these days. Personal, helpful, generous. I am absolutely a customer for life now.
Leisa R.
I just received my new shade and couldn't be more pleased! I love that I was able to customize replacing an old shade. Same measurements but far better looks. I love that I got to select the color and texture. Bravo!
MarvinG
Simply the best! I cannot say enough good things about this company. Excellent communication and customer service! The quality of work is at the highest level of perfection. Quite fast for custom work. The COM shades add a final accent that really pull a room together.
Joey T R.
I ordered this lamp shade on Amazon for a reasonable price. It arrived early! It was wrapped in a large plastic bag and double boxed! The shade is beautiful! It is a simple white drum shade with attention to the details. Nice fabric & trim. It is perfect for my mid-century lamp. I am 100% happy with this purchase. Thank you!
Karen S.
Shipped fast, made to exact dimensions, good craftmanship!
Essie
I purchase lamp shades through Home Depot. The shades were very nice quality and color. They have given my old lamps a new look. They also arrive as reported.
La H.
I had a very helpful customer service experience today with Fenchel Shades. A representative by the name of Gail was exceptionally courteous, knowledgable and handled my issue in such a timely manner that I was reminded of how customer service USED to be. Thank you Fenchel Shades, and thank you Gail!
