Sterling, A First Advantage CompanyReviews of sterlingcheck.com

Quick and easy and very helpful when I needed assistance! They also provided multiple options, which is important to make sure that you can get across the right information. Very professional approach.

Was quick and easy when I had a question about my background check. Very helpful representative who was able to resolve my issue immediately

Sterling company was quick and provided the information Required and clarified the details. Also background verification was quick.

Very helpful when I needed to schedule my drug screen during the covid pandemic and no one was answering the phone at Lab Corp. They set it up and I had an email confirming within minutes. Then when I called for my results. They quickly and easily found them and gave them to me. Pleasant people both times

Very bad service. Call centre in india what they doing they answer the call then no talk. 8 hours 79 calls i did. Sometimes no body speak and sometimes they saying Hello may I help you 2 times and disconnected the call.

Sterling is one of the best companies that I've had the pleasure of working with. They are extremely accommodating, and go out of their way to provide excellent customer service whether that is troubleshooting with anyone to help them complete the e-invitation to initiate a background check or with your company on any of the background details of the process. They are phenomenal and help keep communities, work places, and organizations safe! I'm very thankful for their services and assistance! They have a wide-reaching network and tap into many resources to ensure you are getting the very best product that they can provide. I am happy to call them a partner in our business

I provided all the information requested for my background check. Approximately 5 days later I get an email from my potential employer informing me that Sterling is requesting proof of my employment, because they cannot confirm it on their own. Keep in mind, they ask for employment from the last 7 years. They did not ask me about a particular employment, only that they needed a W-2 or a pay stub to confirm. I don't think so! I have never had a background checking company perform a "check on me," only to come back asking for me to complete their job. And Sterling, if you call an ex- employer and they don't answer, or you have to leave them a message and they don't call you back, call them again! No excuses, do your job! Isn't that what you get paid for?

This the worst company I have ever dealt with...horrible customer service and they do NOT honor contract pricing.