Phoebe H.
The agent was very accommodating
The agent was very accommodating

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Phoebe H.
The agent was very accommodating
Kazi N.
Good experience with me
Stevie G.
Provided the information I needed and direction of how to proceed with that information.
Michelle P.
The person I spoke with was courteous and extremely helpful.They stayed on the line during my transfer and offered me the number to that department. Thank you so much for your assistance
Savannah S.
I called because the link on my email wasn't working, first time I called they hung up on me, second time I called they had me on hold for thirty minutes to just tell me to try my computer, third time they finally decided to tell me the website wasn't working in general. It was a great experience :)
nora C.
Very helpful.
Jamie M.
Very quick, and fast process.
Rebecca O.
The customer service representative (the developer) was very helpful and answered all my questions. My only recommendation to the developer team is to add a feature that will give applicants the option to review and update their information before the background check procedure begins, even if it is a day or five days prior to the process. The process duration should also be shorter than 30 days to allow applicants and client a quick hiring process.