Rajeev S.
In the first call to another…
In the first call to another representative there was background noise-and so it was not helpful-but the other one was very helpful-thanks

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Rajeev S.
In the first call to another representative there was background noise-and so it was not helpful-but the other one was very helpful-thanks
Nghieu N.
Very helpful when I asked the questions.
K D.
Rachel, the agent who assisted me, listened carefully to my issue and resolved the issue quickly. She stayed on the phone until she confirmed I received the email I needed.
Roshni I.
Sterling was prompt to respond to me via my employer and were able to resolve an issue within 12hrs, via email and phone. They followed up my inquiry and ensured that the matter was thoroughly examined and resolved.
Edward T.
Great customer service. Your representative reach out to a person at a testing site when I was unable to speak to one. Above and beyond the call of duty!!
Safiyyah W.
He answered my question and got the job done
ZR
Receptive team and helpful through the process.
fm 2.
Ever since they got my info through a work related background check and I’m getting fraudulent calls from east India. They representing themselves as Canada revenue agency. With an east Andian accent. They may be able to fool other people that’s the thing!!! Next they will sell us to the Chinese for a buck!! I would recommend the RCMP to get involved in this company.