Sterling, A First Advantage Company Reviews | Read Customer Reviews of sterlingcheck.com

Sterling, A First Advantage CompanyReviews of sterlingcheck.com

4.13,953 reviews
HR & Recruiting
1 State Street Plaza, New York, New York

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Sterling, A First Advantage Company

About Sterling, A First Advantage Company

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.

Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: sterlingcheck.com
Website: sterlingcheck.com
Category: HR & Recruiting
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 18% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Sterling, A First Advantage Company reviews

3,953 approved reviews, newest moderated first

Kaushik G.
Jul 13, 2020
This company literally spoilt my…
This company literally spoilt my career. Their background checks are incomplete and they don't provide the right information about the people they check. Useless. absolutely useless.
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Christopher C.
Jul 13, 2020
Amazing employees that answered all…
Amazing employees that answered all questions I had. Couldn’t have been easier.
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Mike
Jul 13, 2020
Very helpful with several question I…
Very helpful with several question I had about my Background check. Explained everything and made it easy to understand and what was needed.
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Michael
Jul 13, 2020
Frustrating experience with SSN
The company was, for some reason, unable to match my name to my SSN. I followed the guidelines, put the dashes, made sure everything was correct, and was still denied from the check 4 times in a row until I was locked out of my account for which I needed verification. Now I need to do a bunch of extra steps, such as faxing a picture of my SS card and calling customer service to get my account back, in order to fix the mistake Sterling made. I am extremely disappointed and underwhelmed with this experience. I have never in my life had an issue with my SSN until now. I would not recommend this company to anyone at all in the future.
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Olivia M.
Jul 12, 2020
The Sterling agent stayed on the phone…
The Sterling agent stayed on the phone with me and helped me get registered and was able to answer all my questions. Everything was simple and easy
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Tara L.
Jul 12, 2020
Daniel was very polite and answered my…
Daniel was very polite and answered my questions!
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TS
Jul 12, 2020
Sterling did a great job
Sterling did a great job. Everything was seamless. They answered the phone quickly as well. Thank you
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Kavien M.
Jul 11, 2020
knowledgeable and fast
knowledgeable and fast, thank you
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